Brilliant race. So much fun and great to do as a team. Pricey but it must have taken a lot of organisation and the beer, t-shirt and medal were all worth it!
We were booked as a couple to run our third race together , we decided to book through groupon as we have used them many times before for various trips and products , whilst the fast purchasing options work well for products I was left confused and with very few clicks to purchase We were left with a race for the wrong date , a simple error due to the very few clicks to purchase . After contacting yourselves and being told I could not exchange or refund we had tickets for a race we could not attend due to holidays . A very poor level of understanding with no empathy for error from the staff we spoke to we have been left out of pocket to the tune of 130 pounds as the change of name process was due to cost an additional 40 pounds , a simple error made difficult by using groupon , whilst I understand these controls must be in place to make purchasing easier there must be some room for error and a refund months in advance should have been available ,if by any chance a representative of groupon has read this comment I would love to discuss further around this situation , thanks ...... ps anyone wanting to do the spartan race it’s a must to do , you will love every second of it I PROMISE XXXXX Neil