J's Italian

Restaurant
15 Jubilee Tavern, Jubilee Street, Portsmouth PO5 3AS 15 Jubilee Tavern, Jubilee Street, Portsmouth PO5 3AS Directions
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Report | 2 years ago
We did not receive the food described on the menu. We were supposed to be able to choose our own lobster but were simply provided with one. There were no mushrooms with the steak even though we arrived early in the evening. Chips provided with both lobster and steak.
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Report | 2 years ago
Do not eat there completely disorganised, we were promised things we did not get, however, the waiter was superb and tried to make the best of the situation, but was not impressed for how much we paid and actually when I worked out the deal it was not saving us any money had we just turned up and ordered so bad marketing making you think you have got a steal of a deal!
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Report | 2 years ago
Excellent meal but staff under huge stress and I don't know how long they can continue.
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Report | 2 years ago
We booked our table, turned up and the restaurant was closed!! We drove 15miles to be there and we had no notification. That is awful customer service and we were incredibly disappointed before we even got into the restaurant.. We got offered a meal at their sister restaurant but it was not what we expected and felt we did not get value for money. There were a few issues, we ordered a New Zealand Sauvignon and got given a Spanish Sauvignon for example, and the desserts were disappointing. On the plus side the staff were very friendly and attentive. I have put that we would not go back but I'm referring to Larrys. I won't judge J's without visiting but it certainly won't be top of our list to visit.
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Report | 2 years ago
Table pre-booked for a special birthday treat. Arrived to find the restaurant closed!
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Report | 2 years ago
We were not happy that you didn't have all the menu that was stated on groupon and the desserts were nasty
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Report | 2 years ago
It was a lovely evening would have been better if there was air con or fans as it was exceptionally hot when we visited
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Report | 2 years ago
The voucher costing of the meal was not a correct reflection of yor menu and was told on arrival that a 10% cover charge would be added as this was part of the fine print in the deal. There was no fine print that mentioned a cover charge and the 10% covered the full cost and not what we paid. Thought this was very cheeky and therefore could not reccomend you. The meal we had was very nice and probably ended up paying a fair amount for what we received.
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Report | 2 years ago
Yes, on arrival we were told there was an additional charge of £9.95 which we would have found if we had looked at their website. This was a very nasty surprise and not a good start to the evening. We went to try this restaurant as it appeared reasonably priced with Groupon but with that extra £9.95 added on it was not a bargain!
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Report | 2 years ago
Very enjoyable 3 course meal- perfectly cooked.
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J's Italian

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