Main menu Open search menu

Stonehouse Pizza And Carvery

Restaurant
Bispham Road, Blackpool,, Blackpool FY2 0LB Bispham Road, Blackpool, Directions

From Our Editors

With over 95 locations nationwide, Stonehouse has something for all the family. Guests can enjoy a diverse selection of dishes ranging from freshly carved, slow-cooked roasts and pub classics, to stone-baked pizzas and a choice of burgers, with vegetarian and vegan options also available. They even make their own fresh dough for the pizzas on site every day. However, Stonehouse restaurants are not only places to eat – it’s the ideal place for a relaxing drink too and they strive to be a part of the community, proudly supporting local charities and projects.

Comments

250
2 Tips
Verified
Report | 5 months ago
This is my second use of a Groupon voucher at Stonehouse and the redemption was just as chaotic as the first time, the staff member again didn't know about the voucher or what items of food and drink were applicable and I ended up reading out the voucher conditions and then as last time it wouldn't accept the voucher because she wasn't in the set up Groupon screen. It's all well and good I suppose standing there like a lemon but when an irate queue is gathering it isn't much fun. As last time the Manageress got involved and thankfully just waived it through and let the kitchen know of our order. It was a good deal and I would have purchased more but just not worth the hassle. I don't understand how they would set up a separate Groupon screen and then not train the staff how to take them. Beggars belief!!
Was this helpful?
Verified
Report | 6 months ago
We visited the Tramway in Cleveleys and to describe the ordering process as chaotic would be an understatement. The Groupon offer had been up and running for a good few weeks but it definitely came over from the way that my order was handled that I was the first to use it there. From the staff on the till to the Manager the whole ordering process was painful and I was only thankful that there wasn't a queue. After limping through the ordering process which didn't agree with what was offered on the Groupon voucher I was being asked to pay an additional £3.88 and this was after me standing there like a lemon for a good 20 minutes, in the end the Manager waived it off and I finally got back to my table albeit without the collection device which the member of staff forgot to give which delayed the food arrival. I have another voucher to use which I may try at another outlet but this process definitely puts me off purchasing any more.
Was this helpful?

Explore Nearby
Stonehouse Pizza And Carvery

Groupon has verified that the customer actually visited Stonehouse Pizza And Carvery.