Heaven Beauty Salon

Salon
172 Duke Street, St.Helens WA10 2JJ 172 Duke Street, St.Helens WA10 2JJ Directions
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From Our Editors

Heaven Beauty Salon offers a full list of beauty treatments designed to leave clients looking and feeling divine. Popular services are available such as tanning, waxing and manicures, with clients also treated to massages and facials. Located in St Helens, the salon is open from Tuesday to Saturday.

Comments

250
5 Tips
Verified
Report | 3 years ago
Clean your hands between massaging different parts of the body. Learn to know what you are doing. Use better products than the ones you are currently using. Offer was for a choice of massage but didn't even get asked which one she would like.
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Report | 3 years ago
I felt that the treatment room was not very relaxing or comfortable. I did not get a 1 hour massage as per offer. You should think about having some relaxing music playing in the treatment room. And a serious look at the decor and ambience needs to be done by the owner. This was the worst massage that I have ever had. The facial was quite nice and relaxing and the Girl who treated me was pleasant. The full prices are far to high for the level of service that I experienced but I hope you will take my comments as constructive to help to build your business. The only other things I think you should consider are as a customer trying to book an appointment it was very frustrating. You should also consider having a late night opening.
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Report | 3 years ago
Thank you for a lovely morning
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Report | 3 years ago
A very enjoyable and relaxing experience - not rushed at all. My daughter and I both had aromatherapy massages and luxury facials.Very nice, contemporary surroundings. Very clean and tidy salons and very pleasant staff. We have already booked in again. Recommended! Thank you for a lovely day.
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Report | 3 years ago
Learn some customer service skills. For example when you answer the phone say something like hello heaven salon lauren speaking. Just saying hello seems rude. Be more friendly and approachable, I felt uncomfortable when I entered the salon. Put the heating on when clients are getting massaged. Nobody wants to lay in the cold. Dont leave the room to see to other people in the middle of massages. Learn to massage properly, dont be massaging awful then saying you cant do it properly your back hurts. Dont make people pay if your not going to do it properly.
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