Halo Hotels - Non-Accommodation

Restaurant
55 Henderson Street, Bridge Of Allan FK9 4HG 55 Henderson Street, Bridge Of Allan FK9 4HG Directions
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From Our Editors

Snug in the town of the Bridge of Allan, The Royal Hotel brings Scottish charm to the outskirts of Sterling. The city's castle is a short 10-minute drive away, while the bright lights of the centre offer a selection of restaurants, bars and attractions. Wallace Monument is popular among visitors, and a free shuttle bus operates daily from Bridge of Allan to the site.

Comments

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13 Tips
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Report | 2 years ago
I believe there may be a trades decscription issue here. The Groupon deal advertised homemade scones (we had the choice of either a scone or a pancake per person, neither of which looked nor tasted homemade - supermarket quality. The Groupon goes on to say 'cakes of choice' - unfortunately we received one inch square traybake items cut in half, two mini muffins cut in half and three prebought pastry cases with a strawberry inside. There were no cakes, as such - small cream meringues would have made all the difference. We had to ask the staff for the sparkling wine, as it had been forgottren. The two waitresses we dealt with were very pleasant and said they would advise the manager of our complaints. He unfortunately didn't come to talk to us, although we saw him sitting at reception doing seemingly nothing, as we left. By this time I was too angry to talk to him. I was looking forward to the afternoon with my elderly Mum and aunt, but it was ruined by a poor quality afternoon tea. I am incredulous that the full price for this, without the groupons, would have been £93.00 for 6 people. It wasn't even worth the £41.00 we paid for the Groupon deal. I shall not return to this establishment.
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Report | 2 years ago
Was pleased with Service and food was delicious
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Report | 2 years ago
If you are going to offer afternoon tea at least make sure the sandwiches and cakes haven't been lying out for ages before hand. The bread was hard and the cakes dry and the free glass of bubby you really shouldn't of bothered and cup of tea was quite cold. Only up side coffee was nice so I was told. Very disappointed was meant to be an anniversary treat.
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Report | 2 years ago
The ladies toilets very a bit tired and not up to the standard one would expect
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Report | 2 years ago
This was a lovely hotel with excellent food and service
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Report | 2 years ago
Lovely afternoon tea
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Report | 2 years ago
keep up the good work
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Report | 2 years ago
Service bit slow and the normal price of afternoon tea is ridiculous; not so bad with offer! Glass of fix presented, as promised but waiter did not advise what it was! Had to ask for more tea, then after asking for more was then asked if more required?!
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Report | 2 years ago
Service could have been a bit better, felt we were forgotten about. We didn't have our tea & coffee from the outset, when we wanted it, we had to go looking for a member of staff despite other people in the dining room, we were not approached to enquire if we now wanted the tea/coffee
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Report | 2 years ago
I booked a groupon for afternoon tea the sandwiches were blue moulded
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Halo Hotels - Non-Accommodation

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