Go Services Center - Epsom

Automotive
5 Ruxley Lane, Surrey KT19 OJB 5 Ruxley Lane, Surrey KT19 OJB Directions
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16 Tips
Verified
Report | 3 years ago
Thank you again for dropping and collecting me for my car service, I really appreciate your kindness.
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Report | 3 years ago
Thank you for great customer service.
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Report | 3 years ago
A member of staff phoned to tell me there would be a delay as the wrong part had been delivered. He volunteered that this might have been due to his strong accent being misunderstood. Perhaps it could be routine to ask for an order to be read back by the parts supplier to affirm details.
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Report | 3 years ago
Carry on the good work. I was very surprised how helpful and polite you was. Thanks
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Report | 3 years ago
Service took much longer than 2 hours and prices quoted for additional work was double the average garage charges
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Report | 3 years ago
To be aware that the garage have hidden charges. They don't let you leave the building until you pay extra for charges that are not clearly advertised and you are not aware of before hand. They refuse to invoice you for these charges and they with hold important documents such as service books and receipts even when you have offered to pay. I will now have to replace my service book at extra cost to me.
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Verified
Report | 3 years ago
charged 22.00 for uneccesary oil type without advsing me
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Report | 3 years ago
Had the service done which had limited information.Then found out we needed special oil which was charged at a high rate. After the service they recommended spark plugs air filter and water coolant which I thought might have been included but instead was an extra and where very very expensive such as 65 pound for the spark plugs so we had to take our car without having the work done and used our usual garage.
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Verified
Report | 3 years ago
Cold waiting area, overbooked so took a long time. Poor communication with me whilst waiting
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Report | 3 years ago
Quick and efficient and kept me informed throughout.
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