felt very relaxed on arriving the reception had a nice light sense of humour and friendly - the therapist was easy to relax with and talk to - felt she worked really hard and took notice of areas that needed the work - so a very proffesional services - not rushed so that was good as well - time and effort was put into me and my treatment - only down side the room very bright so dimmer lights would help with relaxationa a little warmer - otherwise really good treatment and am waiting to see and feel benefits of having it - thank you