After booking the appointment and advising I only had 2 hours available for highlights, cut and blow, and reiterating this to the stylist when discussing colour options, it was a surprise to find that 1hr45 in to the appointment, she was still putting the foils in. She hastily finished and blasted the last few with a hairdryer to set them to work quickly before washing it out. At 2 hours, I had to leave to collect my son from school. After returning, a toner was added, then it was washed and conditioned. This process, with a very simple cut and straight blow dry, added a further 90 mins to the mammoth session. 3.5 hours in total. The girl was nice but other than a few pleasantries, hardly spoke for the first 2 hours and seemed oblivious to the short timescale I was on, despite my regular reminders. The highlights themselves are ok but the colour is nowhere near the picture I showed at the outset. I’m not a colour expert so entrusted the girls suggested choice. I have chunks of blond to the front section on one side making me look like cruella de ville! Overall, I wouldn’t recommend this salon. The decor was tired and in need redecoration and it seemed that by purchasing a groupon, you get the junior stylist.