It's just been bad, sorry. I had taken my appointment on thursday morning, before flying away on holiday. I went to the salon and asked them to also give me a hair cut. Good job i did, as when I was chatting to the hairdresser about my imminent holiday in Menorca she said "Oh, you do realise you can't wash your hair for three days, do you?" and i was like "ehm.. no..? no-one told me this!" i think this is kinda a big deal, and i should have been warnerd. I mean no hair wash for 3 days it's kinda important!! So i had to re-schedule the treatment. Went on saturday 2 weeks later and my boyfriend also came along to get his hair cut. His cut was not right, sorry - but some hair was longer where it shouldn't have been. I had my treatment done and didn't wash or put up my hair for 3 days as requested. after that, i've washed my hair with a sulfate free shampoo ... but no result!! my hair is exactly the same - still frizzy, still not smooth. If this was the expected result.. Not worth the fuss, the time and the money this treatment normally costs.