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6 ratings1 reviews
Rating of 1 out of 5 stars
April 10, 2022
I would not buy this voucher again having bought some before and been pleased at this restaurant.
I have been to many Brazilian restaurants of this nature in my life and the general concept is you eat as much as you want.
That is not the appealing part to me as do not actually eat much but more about the option to choose what to eat as they pass by the table.
Once seated the waitress explained that you only have one piece of sausage, one chicken wing, one piece of pork and one slice of red meat or you have to pay £8 more for the option to have more and choose what you want to eat.
It was not like this before and considering I only want red meat and not much of it but have to pay £8 more.
That makes the cost the same price as not buying through Groupon and then you may as well turn up when you want rather than this 24 hour booking process
Check the Google reviews and you will see this is a recent thing with this restaurant and I get the impression that Groupon is not working with a happy relationship with their restaurants as also bought sine other vouchers and restaurants don't want to redeem them and say they cancelled Groupon but Groupon still taking bookings
Avoid, unless you want an embarrassing experience in front of other guests.
Upon arrival we waited for a while until someone showed and as soon as she found out we had a groupon booking, she looked at us like we were going to rob the place. We had 1 voucher each, she scanned 1 then walked away without saying a word, then returned a few minutes later and scanned the second voucher.
When at our table, she explained that we were only allowed 4 meat servings, we pointed out that this was an “all you can eat” voucher, but her response was “not for groupon”.
We ended up having 3 servings, because the server didn’t even come to our table on the 4th round,
Overall a terrible experience and we felt cheated. Perhaps this explains why the place was empty with only 2 tables eating.
Will not go back, with or without groupon.
Avoid. Very rude staff and went long periods without being brought any meat.
This voucher appears to offer ‘all you can eat’ and when we were seated this was what the staff said we had booked, but we went twenty+ minutes without being served at two points within a two hour booking and when we questioned this we were told that this was because we were a groupon booking!
Apparently groupon bookings are only for a ‘set menu’ (at most four meats - aka not ‘all you can eat’). To be honest four meats would have been fine, if they had actually been brought to the table. Staff rudely approached this with the tone of it being our fault even though they had not explained the process.
When we arrived another group was complaining about these issues, so the description must be changed! Until it is, I recommend going elsewhere.
Unbelievable bad restaurant, on the groupon says :
All- you -can eat . When you arrive there if you hold a groupon they only serve you pork and chicken.. only 1 type of meat and they decided in last minute ( this is what the staff said to as serving cuted meat left over probably from the day before covered with cheese) without notifying the costumer about prior make a purchase, so no respect .. I stoped to eat when the guy who served as told me the true , I stoped abs we left restaurant . This is the owner decision without state that on the groupon voucher terms abs conditions . Liars owner , make humiliating the costumer.
O pior restaurante que já fui em Londres , se você quer comer carne de boi sobrada do dia anterior pode ir lá .
O dono não colocou no groupon e decidiu de último momento que a partir dessa semana quem comprou rodízio completo só receberá carne de porco / frango sem linguiça e com carne de boi sobrada/ cortada é servida com queijo para cobrir . Eu reclamei e parei de comer quando vi que não vinha um corte de carne de churrasco e que o churrasqueiro nos contou que tínhamos direito a só 1 corte de carne que nem era picanha e sim costela bovina que foi o que veio .. ficaram com vergonha e enviaram uma maminha como se fosse picanha e nós deixamos o restaurante. Mentirosos e enganadores de consumidor , pior experiência em restaurante que já tive .. humilhação .
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About This Deal
Type of cuisine: Brazilian
What’s included: all-you-can-eat steak buffet up to four people
Valid for dine-in only. 24-hour cancellation notice required. Menu items listed are subject to change. Valid for 2hr sittings per reservation. Limit 1 per person(s), may buy 1 additional as gift(s). Limit 1 per table. Valid only for option purchased. Expires 4 months after purchase. Valid Monday- Sunday. 12-10pm. .
About Brazil Grill
Conveniently located a stone's throw away from Chalk Farm Station, Brazil Grill offers a step into a Brazilian and Italian dining experience. The selection of dishes is complemented by a balanced wine list and drinks menu. On selected dates, diners can also enjoy live music.