This was the most unorganised track day I have ever attended, it was utter chaos. I purchased this for a birthday treat for my son and booked a 12pm to 1pm race slot in a Mustang at Blyton Park race circuit. We arrived at 11.30am to check in as suggested on the email, it was packed, hundreds of people there....not what I expected at all. On arrival there were no signs showing where to register your arrival, I had to ask another parent where to go. After queuing for 15 mins we finally got registered, they never asked to see my photo ID, my booking email and they didn't take our temp (for covid) as it mentioned on the email. I took camping chairs and lunch as I expected a long wait, and as it was raining I took waterproofs and umbrellas too. My son's 1 hour time slot was between 12pm and 1pm, he did not get to race his car until 4.45pm.....it was like a cattle market. Members of staff shouting out names over a microphone system that didn't work half the time. The website with the queue list on, that they recommend you check your wait time on, was temperamental and for the last 2 hours said my son was 20 mins away from his drive. In the end I went up to the members of staff to ask what time my son would drive, one woman totally ignored me and walked off, another nicer man did say he was up next. I don't mind waiting for these sort of things, but my son was wet, cold and totally fed up by the time it was his go. It took what should've been a fun day for him and made it horrible. Car Chase Heroes are just money grabbing, too many people, not enough cars and time slots - it was utter chaos. Luckily the instructor who was in the car with my son was lovely and let him have an extra lap for the track. If you do book this, book early and expect to make a day of it. In the end my son enjoyed the experience and I bought a photo at the end of him to remember it, as spectators are not allowed near the car to take pics of people inside. Glad I didn't pay full price for this and got it through Groupon instead. I won't he use CCH again and I wouldn't recommend it to anyone, 5 hours wait for a 10 minute drive is not worth it!