Value of the deal and results are ok. The service was disappointing: I was a new customer and I was expecting a different welcome and approach. If you want people to come back, show them a smile and that you care a little. Instead, that day I walked in, there was a tense atmosphere in the salon, they looked at me like I was bothering them, no chance of any kind of conversation unless pushing a little bit...I am the customer, I don't have to do the job of welcoming people! Plus, you just reopened after months of money loss due to the pandemic, your business will recover eventually so....SMILE AND BE HAPPY! sorry guys, I not going back, and I had the same feedback from other clients.
I am impressed by the quality of the work that Fatos did! I`m so happy with the end result and I will go back only for HER. BUT...
first of all, they booked me in for a full head highlights & hair cut session only 2 hours before closing time. Obviously, the treatment took about 4.5 hours! I felt so bad for keeping 2 of the loveliest staff working overtime even though it wasn`t my fault. The staff don`t get time off or any payment if they do overtime. However; be careful when you book, as they do not tell you this until you sit down, but they will be charging you extra for this and that. I had to agree to pay a lot more than the discount amount shown on this deal. So overall, it cost me slightly more than the full price (£45 for toner + £25 for a dry hair treatment that I agreed to add which was not good at all, didn`t make any difference).
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About This Deal
What’s included: choice of hairstyling package
Available packages include:
Wash, cut and blow-dry
Wash, cut and blow-dry with a half head of highlights or full head of colour
Wash, cut and blow-dry with a full head of highlights
Hair longer than shoulder length will incur a £10 surcharge, payable in the salon.
48-hour cancellation notice required. Appointment required, contact by phone at 02088864742; provide Groupon code. Present Groupon on arrival. Persons under 18 must be accompanied by guardian. Limited availability on weekends. Failure to arrive for an appointment will forfeit voucher. Same day appointments accepted if available. Patch test may be required. Hair longer than shoulder length will incur a £10 surcharge, payable in salon. Limit 1 per person(s), may buy 3 additional as gift(s). Valid only for option purchased. Expires 4 months after purchase. Valid Tue-Wed 9am-6pm Thu-Sat 9am-7pm and Sun 10am-5pm.
About Hair Remedy Hair & Beauty
Located just a stone's throw from Winchmore Hill train station, Hair Remedy Hair & Beauty is a unisex hair salon. Alongside cuts and blow-dries, their extensive menu also features an array of colouring options and Brazilian keratin treatments, as well as wedding hair up preparation.