I am happy with my hair cut and highlights, however the salon experience was not the most positive. I was very polite throughout but the service was terrible. I was not offered even a drink of water and was left sitting in the chair for about 15 mins whilst the 2 ladies in the salon chatted to each other and took phone calls in another language. Then the stylist sectioned my hair ready for the highlights, put only 1 in then received a phone call and disappeared for 30 mins. I was left on my own, not knowing what was going on. Eventually the stylist came back, put the rest of the highlights in but then again disappeared to chat on her mobile.
The hair cut and highlights were satisfactory, hence the "pass" 3 star rating, however I was not made to feel welcome and actually felt like I was an inconvenience for the ladies in the salon.