Crazy Bear

Imagine Spa

Wrights Lane Kensington, London

Six-Hour Spa Access with Body and Scalp Massage for One or Two at Imagine Spa

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Customers can unwind with a body and scalp massage, and enjoy six-hour use of spa facilities that include a sauna, steam room and gym

Groupon Customer Reviews

100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
1 ratings1 reviews
Rating of 1 out of 5 stars
June 21, 2022
One star for the staff, who were relatively helpful. GroupOn deal stated kids swimming Monday to Friday only, so we went on a Saturday. Kids swimming. Loud swimming instructors shouting at the kids. "No mobiles at the poolside", well I guess that was a tall order; of course mobiles ipads the lot were being used! The back massage was ok, the head massage? Ive had better when getting my hair washed at the hairdressers. Also there was an incident where a burly macho man thought it was fine to go into female changing room with his wife and kids; causing distress to my wife. While staff were sympathetic [they were women] they 'couldnt do much and the culprit was tottally not concerned and thought swearing at my mrs was fine. The poolside basically felt like some kind of Russian social/family club. Macho men shouting instructors. Hardly realxing. Either groupon or the venue have something wrong as what was advertised, was not the case.
1 ratings1 reviews
Rating of 5 out of 5 stars
June 14, 2022
We had a fantastic time at Imagine Spa at Kensington. The staff were amazing and the treatments were perfect! Facilities were clean and tidy. Thank you!
1 ratings1 reviews
Rating of 3 out of 5 stars
June 1, 2022
Whilst the facilities were pretty clean and nice, don’t come here if you’re looking for a relaxing, tranquil spa vibe. It is more like a leisure centre - the groupon website and reception team said aqua classes are on Tuesdays and Thursdays, so I specifically picked Wednesday to avoid that, yet there was a class when I arrived at 10.30am and it was deafening- it was club music booming from a boom box in the pool area and constant shouting for 45 mins. Complete opposite of relaxing. This was then followed by kids swimming lessons. The actual massage itself was really good & relaxing. As was the sauna and steam room which were quiet. If you just want a good massage, it’s good for that, but don’t expect to be relaxed in the swimming area as there’s a lot of shouting children running about.
1 ratings1 reviews
Rating of 5 out of 5 stars
April 12, 2022
Only thing negative I can say is that you have to keep ringing the phone to get through to someone to book the voucher but once your there the service was all good
3 ratings2 reviews
Rating of 2 out of 5 stars
November 15, 2021
Don’t know why it’s saying I visited when I haven’t even got out of bed yet today and haven’t left my house in 4 days 🙄
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About This Deal

Choose Between Two Options

  • £45 for six-hour spa access with a body and scalp massage for one (43% off)
  • £89 for six-hour spa access with a body and scalp massage for two (44% off)

  • All spa facilities have reopened however time limits and capacity restrictions are in place
  • Treatment options may be restricted at this time and subject to change

The health and safety of guests is always a top priority and the spa looks forward to welcoming visitors back with all measures and procedures in place to protect everyone’s wellbeing at The Imagine Health Club & Spa at Holiday Inn.

Fine Print

Expires 4 months after purchase. Limit 1 per 1 or 2 people, may buy 1 additional as gift. Valid only for option purchased. Limit 1 per visit. Mandatory booking required in advance; please have several dates in mind to avoid disappointment by phone at 0207 368 4005; quote Groupon codes. Provide Groupon on arrival. 24-hour cancellation policy. Must be 18 or older. Valid for men and women. Not suitable for pregnant women; please call spa in advance for advice. No other medical restrictions, however customers are to fill out a medical form on arrival and if any treatment is unsuitable, alternatives will be given. Every Groupon guest receives a £10 voucher to use against any other pre-booked treatment. Not to be used in conjunction with any other offers. Towel is provided. Robes available to hire at a £4pp surcharge. Flip Flops are also available to purchase a £3pp surcharge. Please be aware that 1 lane of swimming pool has children's swimming lessons between midday-7pm Mon-Fri and 10am-6pm Sun. Gym facilities also available with this offer; please remember to bring own gym wear and trainers. Spa access is valid for up to 6 hours. Mobile phones may not be used poolside. Aqua classes take place 10.30 - 11.30am on Tuesdays and Thursdays. £10 off voucher cannot be used in conjunction with any other offer. Subject to availability. Minimum spend £30. Excludes Work It Out massage and deep muscle massage. Required written cancellation for all bookings. Please email Please note that the swimming pool has children swimming lessons Monday to Friday midday to 7.30pm in one lane and two lanes will be taken from 4pm to 6pm. Offer is not eligible for our promo codes or other discounts.

About Imagine Spa

Imagine Spa is located within the Kensington Close hotel, providing top-to-toe treatments for pampering aficionados and beauty buffs. Beauticians tend to nails, apply professional make-up and provide spray tanning, as well as massages, facials or body wraps. The gym can be visited by those who find contentment in workouts while pamper-hungry guests indulge in spa facilities, including a steam room, sauna, Jacuzzi and an 18-metre swimming pool.