All reviews are from people who have redeemed deals with this merchant.
What You'll Get
- £19 for a Level 2 and 3 customer services online course (72% off)
The syllabus includes:
- Understanding customer services
- The customer
- Attitude is everything
- Caring for the customer’s needs
- Customer retention
- Face-to-face customer service
- Telephone customer service
- Electronic customer service
- Rescuing difficult customers
- Make an impression every time
See the full syllabus.
The Fine Print
Must redeem by 30 Apr 2019. Course content available for a lifetime from registration date.
Purchase: Limit 1 per person. May buy 4 additional as gifts.
Restrictions: Register online: https://newskillsacademy.co.uk/redeem-a-voucher/. No refunds or cancellation once log in details have been provided. Internet connection required. Merchant's certificate of completion is included for successful participants. The certificate will be made available online. £10 surcharge applies for a paper certificate posted to a UK address; certificates sent internationally may cost more.
About New Skills Academy
Offering over 190 online courses, New Skills Academy allows students to get a verifiable qualification and improve career prospects. The portfolio includes courses ranging from dog grooming and pet sitting to retail banking, event management and cabin crew skills. A team of experienced and knowledgeable tutors are on hand to offer help and support. All courses are available online, and can be accessed using a PC, MacBook, tablet or smartphone.