New Skills Academy

Level 2 and 3 Customer Services Online Course from New Skills Academy (72% Off)

Up to 72% Off

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What You'll Get

The Deal

  • £19 for a Level 2 and 3 customer services online course (72% off)

The syllabus includes:

  • Understanding customer services
  • The customer
  • Attitude is everything
  • Caring for the customer’s needs
  • Customer retention
  • Face-to-face customer service
  • Telephone customer service
  • Electronic customer service
  • Rescuing difficult customers
  • Escalation
  • Make an impression every time

See the full syllabus.

The Fine Print

Validity: Must redeem by 30 Apr 2019. Course content available for a lifetime from registration date. 
Purchase: Limit 1 per person. May buy 4 additional as gifts. 
Restrictions:  Register online: No refunds or cancellation once log in details have been provided. Internet connection required. Merchant's certificate of completion is included for successful participants. The certificate will be made available online. £10 surcharge applies for a paper certificate posted to a UK address; certificates sent internationally may cost more.

About New Skills Academy

Offering over 190 online courses, New Skills Academy allows students to get a verifiable qualification and improve career prospects. The portfolio includes courses ranging from dog grooming and pet sitting to retail banking, event management and cabin crew skills. A team of experienced and knowledgeable tutors are on hand to offer help and support. All courses are available online, and can be accessed using a PC, MacBook, tablet or smartphone.

By purchasing this deal you'll unlock points which can be spent on discounts and rewards. Every 5,000 points can be redeemed for $5 Off your next purchase.