Use code JULY and enjoy up to an extra 20% off amazing experiences for everyone. Ends tonight. Some deals excluded.
Select Option
Groupon Getaways FAQ

✈ MEXICO | Playa del Carmen - Sandos Playacar Beach Resort 5* - All-inclusive

✈ Playa del Carmen - Sandos P...

Included in this deal :

  • The stay in Riviera Junior Family Suite with Queen bed
  • All-inclusive
  • Flights departing from the city of your choice
  • Round-trip airport/hotel transfer
  • Welcome and assistance at the airport

✆ Need help finalising your booking?


020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate


The Sandos Playacar invites you for a memorable all-inclusive stay in a picture-postcard destination. Facing a private white sandy beach gently caressed by crystal clear waters, this hotel offers no less than four outdoor swimming pools and a separate area entirely dedicated to children. Perfect for a family getaway, it welcomes you to comfortable rooms with modern decoration. From here, you can easily visit the sites of the cenotes, natural wells that promise incredible memories.

More details:
  • 24-hour reception
  • Check-in from 3 pm
  • Check-out by noon
  • Laundry and dry cleaning
  • Daily cleaning service
  • Ironing service
  • Currency exchange service
  • Airport shuttle
  • Luggage storage area
  • Ticket sales
  • Free private parking
  • Free wifi
  • Pets are not allowed
  • Access for people with reduced mobility
  • Childcare services

Health measures relating to Covid-19

All our partners (hotels, transfers, activities, etc.) are committed to complying with the health and safety measures relating to the Covid-19 crisis. Please note that measures differ from country to country and may be subject to change according to government directives. Certain services may be unavailable as a result of these measures.


Perfect for families, Sandos Playacar's rooms offer a breathtaking view of the garden, pool or jungle surrounding the complex.

Riviera Family Queen Junior Suite

This room can accommodate up to three adults and two children, or two adults and three children in the greatest comfort. It has two double beds and a sofa bed. It is equipped with a private Jacuzzi, a balcony or terrace and a coffee machine.

More details:
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • Balcony or terrace with view
  • Minibar
  • Coffee Machine
  • Safe
  • Air conditioning
  • Ironing equipment
  • Private bathroom
  • Jacuzzi
  • Make-up mirror
  • Bathrobes

Restaurants & Bars

Opt for a tasty lunch with selected dishes from the generous buffet or choose a family dinner to discover Mexican cuisine. The hotel's many restaurants and bars welcome you in elegant settings where you can relax and enjoy yourself.

All-inclusive package

You can treat yourself all day long with the all-inclusive package offered by the Sandos Playacar hotel.


Includes breakfast, lunch, dinner, drinks (alcoholic and non-alcoholic) and a range of hotel services (see conditions on-site).

Ocean Front Lunch and Snack

The Ocean Front Lunch and Snack welcomes you by the sea. Offering a wide variety of dishes served as a generous buffet, this place is ideal for families to get together after a morning of activities and relaxation.


At Le Gourmex, you can enjoy a local cuisine revisited and twisted for extra flavour. Made with traditional ingredients, the menus can be accompanied by a shot of tequila or a non-alcoholic drink as desired.

The Plaza Bar

This outdoor bar invites you to relax over a refreshing drink, as a couple, with friends or family. A wide choice of cocktails and wines is available. Make the most of it as many of these drinks are included in the all-inclusive package.

More details:
  • Ocean Front Lunch and Snack is open from noon to 5pm
  • Le Gourmex is open from 6 pm to 11 pm
  • Plaza Bar is open from 8 am to midnight

Activities & Lifestyle

Sandos Playacar offers activities for the whole family. The hotel is great for children and their parents to relax and have fun under the Mexican sun and has a paddling pool for its youngest guests separated from the main pools.

The private beach also welcomes holidaymakers who wish to enjoy the sea or perfect their tan. A children's club and a teen's club offer activities for all ages. Meanwhile, adults can enjoy moments of relaxation at the spa with a massage. A fitness centre with exercise machines is open every day inviting you to exercise throughout your stay.

More details:
  • Four outdoor swimming pools with a separate children's area
  • Private beach
  • Kid's club & Teen's club
  • Spa
  • Massages
  • Beauty treatments
  • Beach games
  • Water sports
  • Entertainment and shows
  • Miniature golf
  • Fitness centre open between 7 am and 9 pm
  • Tennis court
  • Bicycle hire

Good to know

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.

Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.

For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.

Unless otherwise stated in the service description, activities and any additional services available at destination, are provided in the language of the destination country and in English.

The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes. Please note that alcohol abuse is harmful to your health, and is to be consumed with moderation.

You must be of legal age and able to produce an identification document in order to enter the casinos. Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency... Call 09 74 75 13 13 (no surcharge).

Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and cannot be held responsible for the fulfilment of these special requests. Only the service provider of can access this request on location and any additional costs may be paid locally by the traveller.

Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.


Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.

See the 'View flight info' section for details on each trip.

In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.

You will be informed whether or not luggage is included at the time of your booking.

You will have the opportunity to add additional luggage for a fee.

There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.

Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.

In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.

Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.

Thank you for kindly taking note of the CO2 emissions produced by your means of transport:

Travel formalities

All our partners (hotels, transfers, activities, etc.) are committed to complying with the health and safety measures relating to the Covid-19 crisis. Please note that measures differ from country to country and may be subject to change according to government directives. Certain services may be unavailable as a result of these measures.

The following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:

The official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.
Detailed country by country here:

If you are travelling with minors, please be sure to verify whether or not you will require a consent:

Please note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.


For information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:


For the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:


Please be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.

Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.

To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.

The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

✆ Need help finalising your booking?


020 3318 2660
Everyday from 8am-8pm (Local rates apply)

From Abroad +44 20 3318 2660 International call rate

Fine Print

  • Groupon promo codes or Groupon Credit cannot be used for this offer

  • Packages that include a flight element (as defined in Perfect Stay Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please confirm with Perfect stay what protection may apply to your booking. 

  • The ATOL protection applies unless it is otherwise stated on the website. All the information are accessible before the booking.

  • If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see Perfect Stay Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to:

  • For the latest travel advice including Passport and Visa requirements from the Foreign and Commonwealth office please check

  • Price and Availability are subject to change without prior notice till you receive an email confirmation.

  • Travel Insurance is not included but can be booked with Perfect Stay.

  • See Merchant Terms and Conditions here.

Offer is not eligible for our promo codes or other discounts.

About ✈ Playa del Carmen - Sandos Playacar Beach Resort 5*