Facilities too small for amount of people wanting to use them, overcrowded pool, small spa, afternoon tea was very small, one sandwich cut into 4 slim oblongs, small fruit scone and cake..
Not worth the money considering other afternoons teas and spa days previously booked..
Cost £38 on Groupon which in itself should be a bargain but once there wasn’t worth half that price.
The spa was really nice and clean and our services at the spa were nice. The hot tub was still not fixed. I saw that back in October it was broke and I went at the end of December and it was still broke. People were sitting in warm water without jets. Also we booked lunch in the restaurant there. I had to go up and order our drinks, get a menu, then go up to order, then carry drinks to our table. I also had to go up for any refills. The service was terrible. There were two people on with only two tables in the restaurant. Tables next to us were not cleared and people were sat. I had to ask three times for a take away box. I also had to go up to pay the bill. Due to the hot tub and restaurant experience I would not go back. It is a shame as it is a lovely building and the workers were really nice but I wanted to go relax with my mum after a stressful few months and I felt like I worked there. It was not a relaxing afternoon.
Lovely setting although looks a bit tired in places ie pool area. Had booked treatments for wife & myself but no robe supplied but could hire one at £6.50 each ....bit dear I think. The treatments though were fantastic. Afternoon tea good, plenty of tea or coffee. Overall good experience. Thank you.
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What You'll Get
£10 refundable deposit required for robe and slipper hire
What’s included: 175ml glass of Prosecco | choice of 25-minute treatment | leisure club access | towel, robe and slipper hire
Treatments available include: aromatherapy discovery facial | Decleor aromatherapy body massage | Decleor tranquility scalp massage
Facilities available include: cardiovascular equipment | weights | fitness classes | personal training | indoor pool | kids pool | spa bath | sauna | steam room
The Fine Print
Expires 1 Mar-31 Aug 2020. Limit 1 per 1 or 2 people, may buy 1 additional as gifts. Booking required at least 14 days in advance, subject to availability, please call 01603 410871; provide Groupon code. Present Groupon on arrival. 72-hour cancellation policy. Must be 18 or older (with a valid ID for alcohol). All customers are required to complete a medical form prior to using the facilities. A refundable of deposit of £10 per person would be required for the hire of the robes and slippers. Valid Mon-Fri 10am-4pm. Valid for option purchased only. Valid for option purchased only.
About Sprowston Manor Hotel and Country Club
Situated amid rolling Shedfield landscapes, Sprowston Manor Hotel and Country Club is nestled in a historic 16th-century manor. Part of Britannia Hotels, the establishment boasts facilities such as a fitness centre, pool and spa. The open field next to the hotel is a convenient location for a round of golf.