All reviews are from people who have redeemed deals with this merchant.
tracyTOP REVIEWERHELPFUL REVIEWER
40 ratings40 reviews
December 9, 2020
Felt safe (covid) there have all necessary measures. The waitress we had was pleasant, professional and made our experience me Ch better. The sandwiches were nice and fresh and tasted good, unfortunately I wasn't keen on the cakes , cakes were mini eclairs mini cheesecakes, etc which looked like they might be frozen, two cakes were stayle, the scones weren't like normal scones didn't likenice the tasty
The staff were very welcoming. The facilities are really nice but changing areas are very small. We were fortunate to have a day that a lot of the bookings had not turned up so the day was extremely relaxing with no fighting for beds to relax on around the pool.
The service for the afternoon tea was great, and staff were very attentive. However, the scones were rock hard and dry and the cakes were not very nice. Having said all that, overall we had a very nice, relaxing day.
Afternoon tea was absolutely amazing will definitely return, staff are also very friendly and cant do enough for you. My only complaint was the spa could definitely do with a clean, there was black scum marks around the pool tiles and the jacuzzi water was cloudy whilst the bubbles weren't even on, it was a shame because the place is lovely. Best afternoon tea ever.
Earned when a user has gotten 2 or more helpful votes
About This Deal
What’s included: afternoon tea with an option to include a glass of Prosecco
Includes: selection of finger sandwiches | scones with clotted cream and jam | savouries | pastries | tea | optional glass of Prosecco
Need To Know
Expires 4 months after purchase. Limit 1 per 2 or 4 people, may buy 1 additional as a gift. Mandatory online booking required at least 24 hours in advance. Check availability here and book here. Confirmed bookings can be cancelled or amended up to 24 hours before the appointment. 14-day cancellation rights only apply if the booking can still be cancelled. Must be 18 or older with a valid ID for alcohol. Depending on the option chosen, valid for a glass of wine up to the value of £4.60 per person. Valid for option purchased only.
About The Arden Hotel And Leisure Club
The Arden Hotel and Leisure Club is run by the same owners for over 50 years, being the largest independent hotel in Birmingham. The venue is located a short distance from the Birmingham International train station and Birmingham Airport. Hotel's guests can take advantage of free parking during their stay in one of 216 ensuite bedrooms equipped with 32″ flat screen TVs and high-speed Wi-Fi.