Avoid ☹️☹️☹️I have tried to reschedule my appointment due to my daughter was sick I was at the A&E so I called the salon there was no answer on Monday I do believe the salon was closed but I left them a voicemail, tried to call them back on Tuesday, Wednesday there was no answer. Finally They answered on Thursday, I have spoken with the receptionist explained the issue that I can even provide A&E proof, but the manager was rude and she said the voucher was already used and just cut the line ☹️☹️☹️
Absolutely amazing service. First time colouring my hair and first time back in the salon since Covid. Emma made me feel at ease. She did an amazing job. I will definitely be returning! Thank you!
I had a good cut and the colour they used was spot on, I felt at ease there with the friendly atmosphere and had a good chat. I would use them again and would recommend them.
What a lovely salon, great service & lovely staff. Never used this salon before but will definitely be a regular here from now on.
Excellent customer service and friendly staff.
I haven't been to a hairdress since the first lock down and my hair was in some serious need of tlc. From the moment I rung the salon to the actual day of the treatment I've never felt more at ease. Emma realy put my anxiety at ease, did everything she said she would do and more. I wanted to lift my hair and go back to a red colour, Emma done exactly that! Emma coloured my hair whilst another lady cut it (Tez I think her name was) absolutely amazing cut aswell as colour! I actually felt like I'd been going to the salon for years, such a friendly relaxed atmosphere with a lovely bunch of ladies! Will definitely be returning! :)
Thank you Emma and Tez, your both amazing at what you do!! :)
Absolutely fantastic from booking to having my hair done. Emma is absolutely lovely and has done my hair really well. Thank you!
Appointment was cancelled with less than 45 minutes notice and I've tried for 3 weeks to reschedule and have NOT received a telephone call back even though the message states you will be called back within 24 hours. Terrible customer service