I am disappointed with the overall experience.
My appointment started 25min late as lady before me had some comments in regards to her cut so two members of staff tried to fix it.
Please note that place does not do re-styling cuts just a CUT.
Member of salon burned my scalp with hairdryer, got hair tangled and dry them to bits by using dryer on the highest setting (there was a cloud of water from my hair in the air). I was disgusted to see that he used Modeling brush full of previous customer’s hair… it wasn’t even disinfected nor the scissors.
I also couldn’t help but noticed some grey hair on the table which must been from someone else… I tried to give them a chance even when I should just walk out after seeing them using non disinfected tools!
I asked for ends to be cut tiny bit in straight line… just to see after 3min of razor that hair are messed up. Lady came to compliment the cut and asked how do I like it, I admired to be disappointed. She waiver the £5 charge as my hair were longer than shoulders length.
Please note: this place charges additional £5 for anything on hair longer than shoulders length. Not only for a colour as they advertise on groupon.
Staff there was nice although there was no hygiene standards at all and I left with hair in way worse condition than arrived.
Such a horrible experience! They charged me an extra fee for cutting the ends because my hair was longer than the shoulder. What is the difference between cutting long and short hair if you don't do restyle? I don't recommend this place to anybody, and, of course, I won't go back.
I decided to write a very detailed review in the hopes that this will help someone, as some people on here write reviews before they even go to the salons.
Pro: Got an appointment very quickly.
Cons:1. The groupon is misleading, says £16 and £5 extra for longer hair on colouring options, but I got charged £5 extra on haircut only (I had to pay this at the salon after the haircut)
2. I went for a simple trim and explained to the young man cutting my hair that I wouldn't like a very straight cut, asked him to round it up a little bit so it wouldn't have that blunt cut look. I got a straight blunt cut. He cut my hair in literally 5 minutes and then blow dried it for about 10-15.
3.When I asked for slight layers in the front, he asked the lady that was there to do it, seemed like he was still in training maybe? The lady completely messed up the layers, she looked puzzled while doing it, the 2 sides look completely different, and on one side it's square shaped, I will try to add pictures. I asked her to fix it but she said that would make it too short so I just left it as I was annoyed but didn't want to be rude.
I will definitely not be going back.
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About This Deal
What’s included: Brazilian or Hollywood hot wax
Valid Tuesday - Saturday
Under 18s must be accompanied by an adult
48-hour cancellation notice required. Appointment required, contact by phone at 02088890387; provide Groupon code. Present Groupon on arrival. Persons under 18 must be accompanied by guardian. Limit 1 per person(s), may buy 1 additional as gift(s). Valid only for option purchased. Expires 4 months after purchase. Valid Tue-Thu 9.30am-6pm, Fri 10am-7pm, Sat 9am-6pm.
Pampering beauty buffs from head to toes, Visage offers a plethora of aesthetic treatments provided in close proximity to Alexandra Palace station. Clients can choose from numerous services including hairdressing, nails art, and facials, as well as waxing and eyelash extensions.