Groupon Getaways Cancellation and Refund Policy

Groupon Getaways: Refund and Cancellation Policies

Groupon Getaways include various hotel stays and travel packages. Refund and cancellation procedures are determined by the specific method used to book your trip.

Trips Booked Through Groupon

If your reservation was made directly on the Groupon platform:

• Self-Service Cancellation: You may cancel your booking online via your account, provided the cancellation deadline has not passed.

• Terms and Deadlines: Specific refund terms and deadlines are located in the Need to Know section of your Groupon.

Trips Booked Directly with the Merchant

If you coordinated your booking directly with the business:

• Contact the Merchant: You must initiate the cancellation directly with the service provider.

• Refund Confirmation: Groupon will issue a refund only after receiving confirmation that the merchant has accepted the cancellation.