Search
massagespaoil changetheatrenailsrestaurantbowlingcinema

Cardiff: Classic Double or Twin Room for 2 w/ Breakfast, Late Checkout at 4* Cardiff Holland House Hotel and Spa

Mercure Cardiff Holland House Hotel and Spa
3.9
Availability
Select Room

Classic Double or Twin Room for Two with Breakfast and Late Check-Out

Cardiff Holland House Hotel and Spa (1 night minimum)

from
-11%
520+ bought
Daily Views Icon
Subtotal
110hayleys
27 days ago
Many small niggles Really good location once you are able to find the hotel. Since booking the hotel name had been changed 3 times with regular updates from booking com who this stay had been booked with. The last information sent expressed that the building was named Holland House but there was absolutely no mention about Sundays. Due to this it was difficult to find on Google maps and has to help others find the hotel. On arrival the atmosphere wasn't the most welcoming and the at reception there was no welcome. When asking if there was any parking available the receptionist dealing with my party "went to check". They stood in the back office for up to 5-10 minutes and came back and said it doesn't look like it but feel free to check. When enquiring around disabled parking we had the same response. We were also asked very quickly around if we wanted breakfast using price as selling point but was offered no information around this. It was very hard to find room due to unclear signage and it was down a dead end in-between all the lifts. Bedroom was spacious, clean and had expected items such as tea and coffee. On welcoming paperwork WiFi information was completely wrong stating "Mecure" but this wasn't even an option. Overall felt as if there has been lots of recent changes but the key basic things had been missed which impacted our experience.

What You Get

Included in the deal:

  • Classic double or twin room for 2 people
  • Breakfast
  • Late checkout

Policies and Fees

  • Reservations made within cancellation window are non-refundable
  • It is possible to cancel 3 days in advance
  • Rates may vary by date and are subject to availability
  • City tax included

The Hotel

Situated within walking distance of the Millennium Stadium and Cardiff Castle, the four-star Cardiff Holland House Hotel and Spa can be a convenient base for sightseeing.

All bedrooms feature a range of modern facilities such as air conditioning, Wi-Fi and satellite TV, while some suites have panoramic windows offering inspiring views over the city. A range of accommodation options includes executive rooms, spacious suites, interconnecting rooms and enhanced accessibility.

For availability of other services and leisure facilities please contact the hotel prior to arrival.

Room Details

Classic Double or Twin Room

  • Standard occupancy: 2 people
  • Maximum occupancy: 2 people

Groupon's Guide To Cardiff

The capital city of Wales, Cardiff is located on the south coast, where the River Taff meets the Severn Estuary.

A port city, Cardiff blends historic buildings with innovative architecture in a modern cityscape bustling with entertainment, events and shopping opportunities. In the Cardiff Bay, travellers can visit the Barrage, an award-winning civil engineering project, while other attractions further afield include Bute Park, a cluster of landscaped gardens and parkland, the National History Museum and the Cardiff Castle.

Amenities

  • Check-in: 3 pm
  • Late check-out: 1 pm (regular check-out by midday)
  • Pets are not allowed
  • Complimentary Wi-Fi
  • Parking is available for £21 per day, to be paid directly to the hotel
  • Transportation and Transfers are not available
  • Staff speaks English

Need To Know Info

  • * The price applies to a Classic Double or Twin Room, and not per person * Selected dates of stay cannot be modified once booked; valid only for night(s) purchased * Depending on the option chosen, it is possible to cancel 3 days in advance; reservations made within cancellation window are non-refundable * No-shows will be charged total Groupon rate * A charge of £10 per adult applies to hotel guests who wish to use the swimming pool
  • * Children aged 16 and under can use the leisure facilities free of charge
  • A responsible adult (over 18) or parent must supervise a maximum of 2 children under the age of 16 at any one time
  • The adult/parent must be in the water to actively supervise the children
  • * 1 x complimentary towel usage per visit
  • Robes will be charged at £5
  • * Traveler name must match ID at time of check-in * No refunds will be processed by Groupon after check-in * Must be 18 or older to check-in (with a valid ID) * Credit/debit card required at check-in * City tax included * Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services * In order to facilitate your stay, your name and email address may be shared with the hotel for communication related to your stay only Reference price as per booking.com on November 1, 2023
  • You can find more information about reference price here
  • Offer sold by Groupon International Travel GmbH






  • Merchant is solely responsible to purchasers for the care and quality of the advertised Getaways and services.

About Mercure Cardiff Holland House Hotel and Spa

Customer Reviews

Reviewed on
Jujussie
Don’t book No heating. Bed sheets and towels were threadbare. We’ve booked double and we were put in a twin. The curtains weren’t wide enough so the light was coming in from outside. Phone in the room didn’t work. Reception well aware and couldn’t care less.
X5566NNalexh
DO NOT STAY HERE! DO NOT STAY HERE! We had a horrendous experience including stained slippers and towels, rude and incompetent staff, excessive parking charges and overall a very disappointing experience. We then complained and gave feedback to which we were ignored for several days on email and were only give a 10% refund for our awful experience. Overall, so not worth it! Do not waste your time nor your money!
Mrssetch
Broken heating expensive car parking My husband and I stayed here for a weekend in February. The hotel itself is well positioned to access the town and is bright and welcoming once inside. The gym is free to use however the swimming pool is £10 per person. When checking in, the gentleman wasn't particularly pleasant or friendly (just a smile goes a long way) we were advised the the car parking was £24 per night. Alternative parking wasn't an option for us as my husband is disabled. Our room was clean however in rapid need of modernisation. The TV remote had the back missing and the buttons had rubbed off, we could only get a handful of channels. The was a fridge which is always a bonus however the next morning, when the milk I bought was at room temperature I mentioned this to reception. The lady advised that it was a cooler and not a fridge. The room itself was cold, we turned the heating up before we went out, on our return it was evident that it was faulty / broken. We advised reception (the same gentleman) who didn't appear shocked at this but brought us a portable heater up and advised that maintenance would look at it the following day. This didn't happen. Overall I'd be reluctant to stay here again
110hayleys
Many small niggles Really good location once you are able to find the hotel. Since booking the hotel name had been changed 3 times with regular updates from booking com who this stay had been booked with. The last information sent expressed that the building was named Holland House but there was absolutely no mention about Sundays. Due to this it was difficult to find on Google maps and has to help others find the hotel. On arrival the atmosphere wasn't the most welcoming and the at reception there was no welcome. When asking if there was any parking available the receptionist dealing with my party "went to check". They stood in the back office for up to 5-10 minutes and came back and said it doesn't look like it but feel free to check. When enquiring around disabled parking we had the same response. We were also asked very quickly around if we wanted breakfast using price as selling point but was offered no information around this. It was very hard to find room due to unclear signage and it was down a dead end in-between all the lifts. Bedroom was spacious, clean and had expected items such as tea and coffee. On welcoming paperwork WiFi information was completely wrong stating "Mecure" but this wasn't even an option. Overall felt as if there has been lots of recent changes but the key basic things had been missed which impacted our experience.
H9567OWae
Spa day experience Front of house offered poor customer service, made us feel like an inconvenience with a pretentious and 'couldn't care less' demeanour. We dutifully paid for parking for the duration of our spa experience - only to receive a £100 charge a week later as it had not been processed correctly at the front desk. At the spa entrance we were booked in by a poorly presented man who also couldnt ' care less'. He issued us with very 'tired' looking gowns and towels. No slippers. The treatment itself was very pleasant and the masseuse was skilful and professional. The pool however, was in very poor condition - to the point of dangerous, with areas taped off and large holes at the poolside. The afternoon tea was pleasant enough - the female staff member at the bar/restaurant was very friendly and helpful, the gentleman however, clearly resented our presence. All in all a thoroughly disappointing experience and I am very grateful I didn't pay for an overnight stay.

Explore more