A Night of 5* Luxury: Enjoy an Overnight Stay with Champagne, 2 Choices of Fine Dining & Breakfast at The Crazy Bear Beaconsfield - Check In to Something New.

Terrible experience, Crazy Bear Beaconsfield lost its' way Location Beaconsfield. We have visited the Crazy Bear in Beaconsfield several times in the past and always enjoyed the quirky atmosphere and friendly staff. We always rated it highly and decided to return for an overnight stay to celebrate my birthday. The hotel accommodation: We arrived and were checked into our room by a friendly receptionist. The room was quiet dark, two lights in the bathroom were not working, which made it very dingy. We realised the shower head was completely broken, so we could not shower before dinner, upon investigation by two staff members we were moved to a different room. By then we were late for our dinner reservation. The room we were moved into was more spacious and the shower worked, but the floor was uneven which was not very suitable for my husband, who’s recovering from a stoke and found it quite unsettling to walk around. Staff insight into Health & Safety would have been welcomed. The room was clean enough, but one of two ladies toilet at the bar was all blocked and smelly. The restaurant: We then went to dinner in the Thai restaurant. The food was terrible: it was served cold, the starters were a massive let down: chicken soup was watery, unseasoned with rubbery chicken, the veggie dim sum was tasteless and under-cooked with some watery sauce over it, the salad was so sour we couldn’t eat it, and the green peas were hard and too spicy; we could not eat any of it! We mentioned our disappointment to the very helpful hostess and said we hoped the main course would be better. The main course was a follow up disaster: the beef dish was so chewy it could not be eaten; the chicken was unseasoned, the Pad-Thai was simply shocking and seemed like re-heated food, the sea bass was just about eatable with a hint of lemon grass. In the end, we were offered some coconut ice-cream as dessert, it was 22:00, too late for us to dine anywhere else, so we went to bed hungry, fed-up and terribly disappointed with our experience. Thai food lovers stay away, this is the worst, most underwhelming Thai food experience you will ever encounter. The next morning our breakfast was pleasant, which was the one small saving grace of the whole experience. The staff were graceful enough and provided a good service but the experience of staying-in and dining was a huge let-down. Definitely not good value for money for an over-night stay at £300+. Such a shame the Crazy Bear Beaconsfield has lost its' way; it is a loss to the Town and a bigger loss for all people of good taste.

Amazing The staff at this establishment go above and beyond to ensure their customers satisfaction, in particular I would like give a huge thanks to, Chloe, Jess and Mia for their exemplary service and exquisite handling of any situation, I will be personally recommending them to the owner for some kind of promotion, they are a credit to your establishment

Sad to see it’s gone so downhill. "To start the cocktails weren’t up to par and we had to get up and go to the bar to ask for drinks and they weren’t even busy. We’ve spent years travelling thailand and used to consider crazy bear thai the most authentic. We decided go Go for the taster menu and quite honestly it just didn’t taste anywhere near like it used to and both my husband and I woke up so thirsty I can only assume it was laden with msg. I’ve had better more tastier thai from an m and s deal. It’s so sad. We were so exci..."

Amazing ! My experience was amazing very lovely staff they were amazing .. food and service is good in Thai restaurant.