Hi Caroline, Thank you for your wonderful review! We’re delighted to hear that you’re enjoying the Needle Felting course and finding the instructions clear and easy to follow. It’s fantastic that the projects are helping with your Christmas shopping—what a thoughtful and creative way to share your new skills! We can’t wait to hear how you get on as you complete the course. If you need any assistance along the way, don’t hesitate to reach out. Happy felting and happy holidays! 🎄 Best regards, The International Open Academy Team

Dear Joanne, Thank you for sharing your feedback with us regarding our Animal Physical Therapy course. We're glad to hear that you found the course itself to be good. Regarding the certificate, we'd like to clarify that our courses purchased through Groupon include a Proof of Completion at no additional cost. However, we do offer optional certification documents, such as PDF and hard copy versions of the certificate, for those who require them for an additional fee. We apologize for any confusion or frustration this may have caused. If you have any further questions or if you would like assistance in receiving your Proof of Completion document, please don't hesitate to reach out to us directly at https://help.internationalopenacademy.com/en-US/contact. We're here to help resolve any concerns you may have and ensure that you receive the documentation you need. Thank you for choosing International Open Academy, and we appreciate the opportunity to assist you further. Best regards, International Open Academy Team