I wanted a mirror Will for myself and my husband. However, the phone appointment is only offered Monday-Friday before 5.00pm. My husband and I both work and my husband is not available to take a phone conference call during working hours. It was not possible for me to take the initial call on my own for "compliance reasons".
I was disappointed that the initial "fact finding" could not be done by a phone appointment with me; we obviously understand that my husband has to see and agree to the content. I also understand that PJA staff do not want to be working evenings and weekends.
The requirement that both of you are present for the initial phone appointment should be made clear before point of purchase. I just wasted money on this.
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About This Deal
After purchasing this deal, you'll need to visit the website listed on your voucher to complete redemption.
Jurisdiction of where the wills are valid: England and Wales only
Service provided over the phone
New customers only. Must be 18 or older. Redeem your voucher online at https://pjawills.co.uk/voucher, provide your security code. We will then email you a booking code to enable you to book your will writing appointment via our website and we will then telephone you at the agreed time to take down your will instructions.48-hour cancellation policy.
The wills are legally valid for England and Wales. Not valid in conjunction with any other offer. Limit 1 per person, may buy 2 additional as gift(s). Valid on option purchased only. Valid for 4 months. Valid Mon-Fri 9.30am-7pm.
About Pattison James Associates
Specialising in will writing and estate planning, Pattison James Associates take down clients' Will instructions, taking into consideration inheritance tax, guardians for children and other issues, sharing advice where appropriate, and ultimately ensuring that assets can be distributed according to the client's wishes. Member of The Society of Will Writers, the family-run company provides its Will writing service throughout England and Wales, with their head-office based in Camberley, Surrey.