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Thai Spa

140 Marylebone Road, London

One-Hour Acupuncture, Cupping and Massage Package at Thai Spa (64% Off)

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Highlights

Customers can take advantage of an acupuncture and massage package, designed to help alleviate aches and pains and relax tense muscles

Groupon Customer Reviews

100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
M
Marianna
1 ratings1 reviews
Rating of 5 out of 5 stars
July 1, 2022
Really impressed,very relaxing procedure
K
Kennedy
1 ratings1 reviews
Rating of 1 out of 5 stars
June 9, 2022
I paid for acupuncture, cupping, and a massage. I was not told until after my massage and the end of the treatment that because I had a male doctor, I would not have skin-to-skin contact during my massage. Being massaged with a towel over you takes away the sensation. This made the massage awkward, not at all relaxing and very disappointing. I mentioned this during the massage and at the end of my treatment at the front desk. They told me that because I had a male doctor, they could not have skin-to-skin contact for safety reasons. However, I was not informed of this prior to my appointment. The next day I called to say I was disappointed and to ask if I could come back to receive a massage from a female masseuse to complete the full treatment I paid for. The representatives I spoke with were outrageously rude to me. They yelled over the phone despite me not raising my voice saying they: "didn't care if it was my birthday" "you're trash people" and continuously talked over me and interrupted as I tried to express why I felt I didn't get the experience I paid for. I waited quietly as they ranted. They did not offer me the same respect and continued to yell over me as I tried to speak. I will not be going back to Thai Spa after this extremely poor and disrespectful treatment. Working in customer service, especially at a spa where you are dealing with people's bodies in sensitive ways, I think it's important to explain the procedures and to make sure everyone is comfortable. I just wanted to have a relaxing experience for my birthday. This disrespect was uncalled for.
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K
Kaitlyn
2 ratings2 reviews
Rating of 5 out of 5 stars
November 10, 2021
So clean and professional and the treatments were amazing!! Definitely going back!!
S
Sky
82 ratings24 reviews
Rating of 4 out of 5 stars
October 29, 2021
I would have given a 5* but was kept waiting for a while before being seen. Very good once inside and treatment given just need to speak more to customer so you know what's going on. Overall was very pleased and will be going back again soon.
J
J
2 ratings1 reviews
Rating of 3 out of 5 stars
October 20, 2021
treatment was good but could hear staff talking whilst in room and i felt like the customer service was a bit rude in some sense, they could of been more friendly.
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About This Deal

  • What’s included:
    • 30-minute acupuncture
    • 15-minute cupping session
    • 15-minute neck and shoulder massage
  • Visitors must be 18 or older

Fine Print

New customers only. Must be 18 or older. 24-hour cancellation notice required. Appointment required, contact by phone at 020 7486 5675; provide Groupon code. Present Groupon on arrival. Same day appointments accepted. Valid for a 60-minute package: 30-min acupuncture, 15-min cupping and 15-min neck and shoulder massage. Limit 1 per person(s), may buy 1 additional as gift(s). Expires 4 months after purchase.

About Thai Spa

Thai Spa offers a wide range of holistic treatments, ranging from facials to cupping and acupuncture. Guests can also unwind thanks to hand and foot care package. The salon is located just a few minutes away from Marylebone train station.