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Up to 46% Off on Spa - Day Pass at The Athenaeum Spa

The Athenaeum Spa
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Tanya
139 days ago
I wanted to share my recent experience at the spa, which unfortunately did not meet my expectations. Upon arrival, I encountered a lack of reception staff. After greeting the reception area multiple times, the staff eventually emerged from a back room. I was escorted to the waiting area, where I informed them that my friend would be arriving shortly. One staff member inquired whether she should fetch my friend, but the other dismissed the idea, and they both laughed, which struck me as unprofessional. As I waited, I noticed one of the receptionists visibly frustrated, huffing and puffing. This interaction, combined with the overall atmosphere, made me feel unwelcome and uncomfortable. It was surprising to experience such a lack of professionalism, especially considering it was only 10 AM. There seemed to be no valid reason for the apparent fatigue among the staff. This was my first visit to a spa, and I had hoped for a more positive experience. The most disappointing aspect was that I treated my friend to a spa day because she had a lot going on in her personal life and she did not receive a friendly reception from the spa staff. Also, I would like to express my gratitude to Amanda, who was so attentive and kind. Every time she came to our table, she checked on us to make sure we were doing well.

Amenities

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Unwind with a friend at The Athenaeum Spa. Enjoy a 45-minute treatment, use of facilities, cream tea, and a glass of prosecco

Looking for a luxurious escape from the daily grind? The Athenaeum Spa offers a revitalising experience for two, including indulgent treatments and access to top-notch facilities.

What We Offer:

The Athenaeum Spa's package for two is the ultimate relaxation experience. You'll also have full access to the spa's luxurious facilities and Glass of Prosecco, ensuring an experience of pure bliss. Indulge in a 45-minute treatment, together in our couple's treatment room, choose between a power facial and body wrap or a back, neck, and shoulder massage. After your treatment, savour a delightful cream tea.

  • Use of Facilities: Immerse yourself in the spa's serene atmosphere for 1hr and make the most of the state-of-the-art facilities and savour a glass of bubbly
  • For Two - 45 Minute Treatment: Unwind with your chosen 45-minute treatment, tailored to melt away tension and leave you feeling refreshed.
  • Cream Tea: Indulge in a delightful traditional cream tea, adding a touch of luxury to your package.

Treatments included:

  • Option 1: Power facial and 30-min Body wrap; total treatment time is 45 minutes as body wrap is started while the facial is being conducted.
  • Option 2: 45-minute back neck and shoulder massage.
  • Can either choose power facial and body wrap together OR 45-minute back neck and shoulder massage (not both).

Treat yourself and a loved one to an experience of pampering and relaxation at The Athenaeum Spa. Recharge, revitalise, and create unforgettable memories together.

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Need To Know Info

  • Additional Info


    • ✏️ Validity: Expires 4 months after purchase.
      Valid days and hours: Monday to Sunday 9 a.m. to 6 p.m.
      Purchase:Limit 1 per 2 people, may buy 5 additional as gifts.
      ☎️ Booking: Booking required at least 24 hours in advance, please email [email protected]; provide Groupon and Security codes. Subject to availability. Present Groupon on arrival.
      Cancellation: 48-hour cancellation policy.
      ⛔️ Restrictions: Must be 18 or older with a valid ID for alcohol. Spa use is available for 1 hour. Treatments will be taken simultaneously in a double treatment room. Not suitable for those who are pregnant. Valid for option purchased only. Treatments stated and a glass of prosecco can not be substituted for anything else. Spa use is one hour before the treatment time booked. Please arrive at least 15 minutes before the spa time to get changed, etc. Failure to do this results in eating into their spa time. When booking via email, provide the Groupon security code. Without a Security code, there is no booking. Sauna, Steam, and hot tubs are subject to availability. Offer is not eligible for our Groupon promo codes or other discounts
  • Legal Disclosures

    • Offer is not eligible for our promo codes or other discounts.

About The Athenaeum Spa

The Athenaeum Spa is located within the five-star hotel in Piccadilly. The spa features a wet area along with a relaxation room and offers treatments including wraps, facials and massages. The hotel also offers dining and meeting facilities.

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Customer Reviews

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based on Groupon 2 reviews
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Tanya
Top Reviewer
12 ratings|10 reviews
I wanted to share my recent experience at the spa, which unfortunately did not meet my expectations. Upon arrival, I encountered a lack of reception staff. After greeting the reception area multiple times, the staff eventually emerged from a back room. I was escorted to the waiting area, where I informed them that my friend would be arriving shortly. One staff member inquired whether she should fetch my friend, but the other dismissed the idea, and they both laughed, which struck me as unprofessional. As I waited, I noticed one of the receptionists visibly frustrated, huffing and puffing. This interaction, combined with the overall atmosphere, made me feel unwelcome and uncomfortable. It was surprising to experience such a lack of professionalism, especially considering it was only 10 AM. There seemed to be no valid reason for the apparent fatigue among the staff. This was my first visit to a spa, and I had hoped for a more positive experience. The most disappointing aspect was that I treated my friend to a spa day because she had a lot going on in her personal life and she did not receive a friendly reception from the spa staff. Also, I would like to express my gratitude to Amanda, who was so attentive and kind. Every time she came to our table, she checked on us to make sure we were doing well.

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