Customer Support

How to Find or Print a Voucher

To locate a voucher, please follow these steps:

  1. Head to My Groupons on our website or mobile app. Don't have the mobile app? Download it here
  2. Click View Details next to your purchase
  3. Click View Voucher to retrieve your voucher.
  4. Please refer to the Fine Print section of your voucher to see if a printed copy is required.
  5. If you wish to print the voucher, once you've opened it, you can print it like any other document. If you have any issues printing, we recommend referring to your printer's user manual.
  6. You'll see the instructions for using it under How it Works.


Please note:

If you have purchased a Groupon Goods order, or if you have purchased a Getaways deal and made a booking upon purchase, no voucher is provided. If you have already redeemed your Groupon, you will no longer be able to view your voucher. 

After purchase, there can be a delay of 4–6 hours for your voucher to become available. If you have not received email confirmation after 6 hours, please select the link below to contact customer support.


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