Great service, very polite and attentive staff.
I hired CSFM for a clean at my house and I couldn’t be happier with the results. The staff member was incredibly polite and friendly. She worked efficiently and paid attention to detail leaving my home spotless and fresh. I will be using their services again and recommend them to anyone looking for a reliable and friendly cleaning company.
I recently hired CSFM for a clean at my house, and I couldn’t be happier with the results. The staff was incredibly polite and friendly from the moment they arrived, which made the whole experience so much more pleasant. They worked efficiently and paid great attention to detail, leaving my home spotless and fresh. I will definitely be using their services again and highly recommend them to anyone looking for a reliable and friendly cleaning company!
had an excellent experience with this cleaning company. They were quick to respond and swiftly arranged for a cleaner to come out. The work was done to a high standard, exactly how I like it—clean, tidy, and well-organised. Everything was left in its place and the whole process was smooth and efficient.
Highly recommended!
I actually had 4 hours in total. I was very nervous at first as you don't actually get to speak to someone as all communication is via WhatsApp.
I was able to book for the next day although, I had to delay it for the day after. They were really accommodating with times and dates. My cleaner turned up early and she worked non stop for the whole 4 hours, not even stopping for a drink or something to eat, despite me trying to force her to. I have had cleaners for over 20 years and this lady is the best I have ever had. Absolutely brilliant. No streaks anywhere. She was so thorough, we worked together to find the best product and cloths for the job in hand. I had to supply all the cleaning products which, I preferred anyway. 10/10 and i will definitely be using them again.
I am really happy with the results. Cleaner was really polite and good in her job
The booking process itself was not the best, it’s just a WhatsApp chat which isn’t always available and the responses are a bit back and forth. However the cleaning service was great, quick and efficient cleaner.
Once I had the new contact details and could contact CSFM, they were very helpful.
1. Arrived an hour and a half late.
2. Asked me to provide footwear for her - I provided shoe covers.
3. Said she was hungry and needed to eat her food first, she had brought a curry and naan bread, said it needed heating and she needed a plate and glass of water
4. After eating, it was now 2 hours after she should have started and she said she would not be able to do the whole 4 hours.
5. Left a sink full of dirty water in the bathroom.
6. Left the remainder of her lunch in the kitchen sink drain which she clearly did not clean.
7. Said she had mopped the kitchen floor but it was not wet so she had only hoovered it and it did not smell like a freshly mopped floor
8. Chipped a couple of stairs with the hoover.
9. She left the shoe covers behind the hallway radiator.
10. She did not mop the hallway either.
11. She only stayed just over 3 hours
I let the company know all of the above, with photos, and they said they will check with the cleaner, photos do not lie.
I guess you get what you pay for!
Zero rating they are scammers don’t buy any vouchers said they dont cover my area although they advertise Birmingham bunch of jokers they got Whattsap number only don’t get fooled