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The Laser Clinic by The Marrakech Spa

Spa
6 Clements Road, Ilford, GREATER LONDON IG1 1BA 6 Clements Road, Ilford Directions
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69% of 42 customers recommended

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From Our Editors

Located at the Laser Clinic near Ilford rail station, Marrakech Spa Rituals offers a range of services that include massages, waxing and facials.

Comments

250
22 Tips
Verified
Report | 3 days ago
I bought a voucher for massage, salt scrub and facial. Honestly the girl was lovely but the massage was to soft and I only felt on occasion that she actually massaged me. I suspect she's newly qualified! I was not asked to fill in a health quaint questionnaire nor if the massage pressure was ok. It was too many things in an hour. I previously had the same treatment there and it was double as long and just amazing. The facilities are average but what annoyed me was the constantly peeping of the fire alarm which made it impossible to relax. Please change the annoying thing. I know it's been going off and the therapist is used to it but really this is not acceptable. I come to the believe that Groupon and voucher etc just do not give you the same quality as when you pay the full amount.
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Report | 3 days ago
Not enough characters to write all I want. Just know I turned up at 1.50pm yesterday for a 2pm appointment (1 hour full body massage via Groupon voucher). Door was open but parlour was empty. Rung owner 3 times with no answer. Was eventually joined at 2.05 by masseuse who started at 2.15ish! Told me my 1 hour msg was finished at 2.45pm! Shoddy organisation who never answer the phone. AVOID!
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Report | 10 days ago
I had the LVL lash lift and the beatician did an amazing job!! Fantastic that it includes eye brow tint as well.. great value and great service!
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Report | 2 months ago
From the outside it doesn't look like much but once inside and on the treatment table, its fantastic. Well worth the visit!.
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Report | 3 months ago
Zero stars. It's absolutely atrocious the way this place is run. I was messed around so much. First of all getting the day of my booking wrong. Then when I finally rearranged and showed up. Was made to wait 40 mins as they were running late. Then therapist kept leaving at various stages through my treatment as owners had made double bookings. Total waste of money and time!
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Report | 3 months ago
Was ok.
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Report | 3 months ago
After initial difficulty getting hold of anyone to make our booking, we arrived and were unable to access as there was nobody there. However we were very kindly offered a drink in the cafe downstairs ( very nice) and were then treated to a very nice experience with our massage for two. The two ladies were quiet, polite and friendly and the treatment was very relaxing.
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Report | 3 months ago
Very accommodating. Therapists friendly and warm.
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Report | 5 months ago
They donr keep to the time,this will be my second time of going there.But they always delay there customer.However apart from this ,they are very good.
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Report | 5 months ago
I was firstly unable to book an appointment as the phone number provided continuously went to voicemail with no return. My email was returned a week later and I had to cal the manager on her mobile to finally get an appointment. On the morning of the appointment the manager asked if I would like to come to an early time and mid afternoon said to ignore the message and come at 5pm the original appointment time. 7 minutes before the appointment I received a phone call asking if I had left yet and advised yes is there a an issue she advised that a member of staff was sick and they they were short staff so the appointment would be late. I booked this treatment for my Grandma who when arrived saw two other women still waiting for their treatments after waiting there since 4pm. My Grandma waited to 5.30pm at which point she was still not advised when she would get the treatment so left as she is elderly and diabetic.
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The Laser Clinic by The Marrakech Spa

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