The Laser Clinic by The Marrakech Spa

Spa
6 Clements Road, Ilford, GREATER LONDON IG1 1BA 6 Clements Road, Ilford Directions
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69% of 45 customers recommended

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From Our Editors

Located at the Laser Clinic near Ilford rail station, Marrakech Spa Rituals offers a range of services that include massages, waxing and facials.

Comments

250
18 Tips
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Report | 24 days ago
They donr keep to the time,this will be my second time of going there.But they always delay there customer.However apart from this ,they are very good.
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Report | a month ago
I was firstly unable to book an appointment as the phone number provided continuously went to voicemail with no return. My email was returned a week later and I had to cal the manager on her mobile to finally get an appointment. On the morning of the appointment the manager asked if I would like to come to an early time and mid afternoon said to ignore the message and come at 5pm the original appointment time. 7 minutes before the appointment I received a phone call asking if I had left yet and advised yes is there a an issue she advised that a member of staff was sick and they they were short staff so the appointment would be late. I booked this treatment for my Grandma who when arrived saw two other women still waiting for their treatments after waiting there since 4pm. My Grandma waited to 5.30pm at which point she was still not advised when she would get the treatment so left as she is elderly and diabetic.
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Report | a month ago
Very difficult to book appointment. When finally managed, they didn’t even turn up to open the place for the appointment. Rescheduled then getting into the building was stressful as needed a lot of banging for someone to open. Finally had scrub, massage and facial which were very good. The lack of stars for the stress caused before attending.
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Report | 2 months ago
Staff were Very friendly & welcoming. Excellent massage, left feeling really relaxed and fresh.
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Report | 3 months ago
The lady who spoke french was great but the lady who treated my girlfriend didn't deem to know what she was doing
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Report | 3 months ago
Waste of my money. The therapist did not give a good massage and finished before my time. The place was very dirty and the bathroom didn’t have a lock. Could not give a glass of water as they did not have drinking water.
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Report | 4 months ago
I did not get the service I paid for. it was horrific, not relaxing, I was stressed out when i left, really shocked that they have any business at all, but as i've had massages and facials before, i know this one was horrendous. please don't waste your money here.
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Report | 4 months ago
On last minute they changed the appt time and the exfoliation was terrible 2 mins only and was was a joke just rubbing body slightly, no facial aswell. Nothing like it says on the voucher or the website. They don’t even change water for clean one, I had to complain. Never going back there. Lady couldn’t speak English so it was difficult to say anything at all. Bad experience waste of money and time!
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Report | 4 months ago
Good service and would definitely go back.
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Report | 6 months ago
They cancelled my booking the day before even though on their terms and conditions it states customers can only cancel 72 hrs in advance!!! They said they will call me back with a new appointment and im stil waiting!!!!!
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The Laser Clinic by The Marrakech Spa

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