Osteopathy Physiotherapy London, South Kensington

Maisey is an excellent masseuse, highly recommended- She gave me a 45-minute intense deep tissue massage that relaxed the tension on my neck and lower back. I love her hands!

I was very happy with the support and information provided to improve my health

Very knowledgeable osteopath, the massage was targeted as discussed prior to treatment and really helped to relieve the tension in my muscles!

SCAM DO NOT WASTE YOUR TIME !!! When I arrived at this physiotherapy center, I was not greeted in a positive or welcoming manner. There was no “hello” or “welcome.” Instead, a staff member, without even facing me, abruptly asked, “What was your name?” in a rather rude tone. My session was scheduled to start at 11:30, but it did not begin on time. Around 11:36–11:37, another staff member came and hurriedly took me upstairs. The whole situation felt disorganized and rushed. During the consultation, I was asked very general questions that anyone might be asked, such as whether I experience night sweating or how long I have had my pain. I clearly explained that I exercise intensely and had strained my muscles during a recent workout about a week ago. I also mentioned that my muscles had been very stiff but improved after I performed some self-massage, and that I was seeking a professional massage for further relief. Regarding the question about night sweating, I explained that while it happens occasionally, it is not excessive or concerning—just a normal level that many people experience. Despite this, I was told that I should see a GP before receiving any treatment. In my opinion, if you book this place through Groupon at a discounted rate, they will find excuses to turn you away. It was already difficult to find an available session, and it seems clear that they canceled my appointment to make room for another customer. I was told to visit a doctor and only return afterward, which would require me to find another appointment all over again. Overall, this place is highly unprofessional. The staff are not friendly, not welcoming, and lack basic courtesy. From the moment you enter reception, there is no one to greet you properly. The staff member did not even look at me and only asked for my name after I had been sitting there for five minutes. I would strongly advise others not to choose this place and not to waste their money here.