The Ocean Rooms Spa at the Hilton Reading

Spa
Drake Way, Reading, Reading RG2 0GQ Drake Way, Reading Directions
This place has not been rated by customers.
83% of 24 customers recommended
Closed Merchant This place is closed.

Want something similar? See related deals

From Our Editors

Operating within the four star Hilton Reading hotel, Ocean Rooms is a spa boasting an array of treatments for customers from all walks of life. As well as enjoying pool, sauna and steam room entries, visitors can indulge in massages, facials and wraps that can be combined into full- and half-day packages, with overnight breaks also available. Additionally, the experienced team provide maternity therapies alongside bespoke pamper parties.

Comments

9 Tips
Verified
Report | 6 months ago
They cancelled my treatment 8 mins before the start (via email!) and although I'd paid extra for the robe and slippers, only got them an hour after I arrived as there was no-one on reception. Still have not contacted me to reschedule the cancelled massage despite two emails of complaint. Spa area isn't as nice as photo suggests, a few uncomfortable beds, no ambiance, small pool
Was this helpful?
Verified
Report | 7 months ago
Polite staff, peaceful tranquil atmosphere. Excellent massage, highly recommend it.
Was this helpful?
Verified
Report | 7 months ago
Really enjoyed my spa day here. Had a lovely massage then used the gym and steam room..
Was this helpful?
Verified
Report | 8 months ago
Treatment was great and the staff really helpful. However the "spa" and showers were poor.
Was this helpful?
Verified
Report | 9 months ago
Positives, the treatment was good and the service from the lady who dealt with me was good. I thought it was overall a little sterile though and some of the general customer service was a little hit and miss. The pool was also small enough anyway, but 3/4 was closed of for toddlers swimming and so there was not really room to swim in the small space that was left without bumping into people. The steam room and sauna was nice though, so it was good, for the Hilton, I feel they could do a lot better
Was this helpful?
Verified
Report | 9 months ago
Fantastic massage. Polite staff. Definitely visit again.
Was this helpful?
Verified
Report | 10 months ago
Avoid like the plague. We only had 40 minutes of treatments when we paid for 60 minutes. Changing facilities were filthy. I have complained to them for 3 weeks with no real response, apology or make good. I just get told someone will call me.
Was this helpful?
Verified
Report | 10 months ago
I booked a surprise 50th for my friend paid extra for slippers and a robe got there there was no receptionist was kept waiting 20 minutes to then try and fine someone to ask again to be told they are short stafed I said our trements were booked for 330 and can someone book us in asked for our robe and slippers to be told they didn't have any my friends 50th birthday treat and was all going wrong we went in the spa just wrapped in a towel to find cups round the sun-beds my friend had a swim but I was still feeling a bit upset we were called for our treatment and that was the best bit lovely two girls was not a great massage for myself as I have them every month my friend loved it but as she had never been to a spa before but made me happy for her she has asked me would I go with her again in a few months I said I would but hope it's a better service d todd
Was this helpful?
Verified
Report | 11 months ago
Nice massages but no atmosphere around pool area, no tables, hooks in showers, machine to spin wet costumes...but staff good and it was cheap!
Was this helpful?

Explore Nearby
The Ocean Rooms Spa at the Hilton Reading

Groupon has verified that the customer actually visited The Ocean Rooms Spa at the Hilton Reading.