The Ocean Rooms Spa - Reading

Spa
Drake Way, Reading RG2 0GQ Drake Way, Reading RG2 0GQ Directions
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72% of 43 customers recommended

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From Our Editors

Operating within the four-star Hilton Reading hotel, Ocean Rooms is a spa boasting an array of treatments for customers from all walks of life. As well as enjoying pool, sauna and steam room entries, visitors can indulge in massages, facials and wraps that can be combined into full- and half-day packages, with overnight breaks also available. Additionally, the experienced team provides maternity therapies alongside bespoke pamper parties.

Comments

250
18 Tips
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Report | 2 days ago
Absolutely appaling treatments. I highly doubt that the therapists are elemis trained. Sent emails and called and they have never got back to me. Disgraceful
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Report | a month ago
The therapist, treatment and the treatment room itself were good, but the facilities were lacking what I'd expect for a real spa experience - 5 loungers by the pool, no jacuzzi and there were back-to-back mums and babies classes taking up most of the pool during the morning, so hardly relaxing.
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Report | a month ago
We had a lovely welcome with refreshments on arrival. The pool was quiet and a good size. Staff were friendly and accommodating.
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Report | a month ago
Staff very good. Clean relaxing. Had afternoon tea after which made it a perfect day with a friend
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Report | a month ago
I arrived an hour ago to use the facilities ready for the treatments I booked using this groupon voucher at 6pm. On arrival we were told that all treatments that day had been cancelled and we should have been contacted. As I'm sure you can understand, this was very disappointing, I recently had a baby and had booked this spa in reading as a treat with my mum who lives in Newbury. Having travelled a long way and paid a lot for childcare, I am appalled by the terrible lack of service I just received. The manager on duty would not come out to speak to us, the receptionist simply said we needed to call Glasgow to sort it out ourselves, and there was nothing else they could do. The manager at the Hilton on our way out was very accommodating and offered us hot drinks even though the spa at ocean rooms was not anything to do with him. I have honestly never had such a terrible experience and I would suggest that groupon look into this company so that it doesn't happen to more of their customers, as this had made me very wary of using groupon vouchers in future.
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Report | 3 months ago
Lovely treatments and a nice welcome from the staff. However, children's swimming lessons were being held, in the swimming pool, at the time meaning it wasn't possible to use it.
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Report | 3 months ago
The treatments were absolutely lovely so relaxing and do you came out feeling so refreshed. The staff were brilliant, kind and friendly. Defiantly would recommend this place to anyone looking to relax and unwind. It's a must to do go again
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Report | 3 months ago
Ask to check what they have going on as the pool was taken over by childrens swimming lessons not very relaxing at all! The changing room were crowded for the amount of children and parents, facilities wasn't great or the best kept but the treatments were good!
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Report | 3 months ago
I had a really relaxing experience with my partner. They are incredibly hospitable and made sure we both had a great time. We will definitely be back!
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Report | 3 months ago
Up market classy spa , amazing customer service , best massage in reading , see you again soon girls will be back with the girls for Christmas Day out x
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