We had a lovely time at Portland Hall. All the staff were lovely and friendly . I had a very relaxing back massage with the hot stones which i didn't want to end and a facial which I really enjoyed. Leanne who did my treatments was lovely. We also had a mini treatment , I picked the body alignment treatment which helped with a problem I've had with my arm. Would recommend Portland Hall.

Very nice when asked to help would recommend been before lovely people

I was sceptical about booking this groupon for my sisters 30th because there were mixed reviews. However from start to finish we found the spa day so relaxing and really up there. The room we were in was a stained glass window facing one which brought a spiritual element to it. The staff were really accommodating too when my sister requested a more firm pressure likened to a sports massage. I had such a relaxing time and mine was of medium pressure. The lady Marnie was fab with me and worked out so many of my knots bless her. I’ve also been getting compliments on my skin after the payot/ radiance facial whichever it was ! The only thing I was wary of was the upselling via email but understandably they are a business. We opted to upgrade to hot stone and full body massages for £60 extra and waive the admin and slippers and robes fee. I found it worthwhile as even though there isn’t leisure facilities as such they add value in being experts at their craft in massaging. The booking system was fast as well. They called the following day after purchasing to get it booked which I found efficient.

Lovely way to spend a 30th birthday!

Very nice meal good quality and nice service building is really different from the usual places.

The treatments were amazing. The back massage and facial were excellent, and the girls doing our treatments were fantastic ( sorry I cant remember your names). They made us feel so welcome and relaxed and asked us all the way through if we were comfy, what areas we would like to be concentrated on, and what amount of pressure we wanted for our massage. Waiting area very cold hence the 4 stars.

I've not even been yet, and on the several emails, it's been upsell, upsell, upsell. This is very much like Morocco 🙃 Let's hope the experience is better

Enjoyed the experience overall, but the spa itself is rough around the edges and many of the staff don't speak good English. The additional charge for robe and slippers is way too much. They are the flimsiest disposable slippers I've ever seen (worse than airplane ones). They also tried to charge extra for a weekend supplement when I had already purchased a weekend voucher.

Absolutely awful salmon was not cooked at all the salad was tasteless and fries were cold everything is cooked in a airfryer and microwave nothing is actually cooked unreal

Tried to redeem but couldn't contact .. not been to it yet ..After few days able to message them but not heard yet to book in