Wroxall Abbey Hotel And Spa, Wroxall

The restaurant staff were really good

I orginally booked for 30th December but Wroxall Abbey cancelled as they had a problem with the Gas so was rearranged for today. I book 2 groupon Vouchers for 6 people. The table was booked for 6 people. We was seated to a round table but we did not have a good experience. First it was cold, no heating was on apart from a log Fire that was burning further down the large room which had no Impact on where we was sitting. We booked in for 2.00PM and no one came to serve us until 3.00PM. I have coeliac Disease so there was only one option on the Starter, no option on the mains and only item Cream on the desert which was to cold to have. At 3.00PM we was finely asked what we would like to eating although at this point we had not been asked what we would like to drinking only been given water. We started with the starters, we order 1 prawn cocktail, 1 soap, 2 pate and 2 chicken samosa's. 5 minutes later the waitress said there was no chicken samosa's so it was changed to 2 vegetable samosa's. It took at least 30 minutes before they arrived. We was asked what we wanted to drinking which was then served to the tape. For our main meal we was told there was no been left. We ordered 5 chicken roasf dinners and 1 pork roasf dinner. The main meals arrived at approx 5.00PM. The dinners arrived cold, the chicken was more like a thigh not sliced chicken or a chicken breast. The pork came but not sliced pork but 1 pork chop. Like i said it arrived cold. We was then asked what we would like for dessert, at this point there was only 2 options, Christmas putting or ice-cream. Considering our booking was at 2.00PM the options available on the menu was next to nothing, terrible service. The venue was cold and people was sitting with there coats on. We evenually left at 6.00PM as we was just sitting and waiting. If it wasn't for already paying for the groupon Vouchers in advance we would have walked out and gone somewhere else. I will not be recommending people to go to wroxall Abbey.

Thoroughly disappointed. It was as though the kitchen was unprepared. Sandwiches slapped together, all different sizes. Shop bought scones, no pastries, two small squares of cake. Do not buy. The place itself is lovely, and set on beautiful grounds. I have visited before on the murder mystery event, where the food has been delicious. It was for this reason I decided to try the afternoon tea option

Was ok but not great, staff seemed harassed, long wait between courses, food not piping hot no opportunity to buy extra drinks. May return but wouldn’t recommend to others just yet