Hotel Rafayel - Non-Accommodation

Food and Drink
34 Lombard Rd, London SW11 3RF 34 Lombard Rd, London SW11 3RF Directions
Today 6:30 AM - 10:30 PM Open All Hours
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86% of 88 customers recommended

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About this Business

  • Hours
    Sun-Sat
    6:30 AM - 10:30 PM

From Our Editors

Located within the Rafayel Hotel, on the banks of the Thames near Battersea, the River Wellbeing Spa aims to incorporate a range of traditional and modern techniques and grooming services.The venue boasts a state of the art gym, as well as Water Sanctuary, heat and steam therapies and a Relaxation Room. Facials and various massages entice clients alongside the likes of waxing options, manicures, body treatments and more.

Comments

250
36 Tips
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Report | 23 days ago
Starter and main are very good the dessert is far too sweet. Staff are great. The hotel decor is a bit tacky. Restaurant itself offer 50% off anyway.
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Report | a month ago
Nice prosecco, bad service. Avoid blonde Manager.
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Report | a month ago
Very helpful staff. Excellent food. Varied menu
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Report | 2 months ago
Fantastic as always..food brilliant.
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Report | 2 months ago
Lovely summer's evening with nice attentive personal service. Excellent value on the food. Thanks to all and especially Trudy. Hope to return soon.
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Report | 2 months ago
Great place
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Report | 2 months ago
Really good day and friendly service
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Report | 3 months ago
Very professional, enjoyable and clean
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Report | 3 months ago
The staff at the hotel, spa and restaurant are great but the spa facilities let the place down badly. In fact we felt the place was letting the staff down who offered fantastic customer service despite the poor surroundings. The good stuff: - great treatment and treatment rooms. Therapist was on point with the facial and massage delivered - afternoon tea by the Thames. Great location and can't go wrong with sandwiches, pastries and tea - great staff The bad stuff: - lift to spa wasn't working which isn't a big deal until you're taking on a winding journey to what felt like a dungeon hole. Getting lost twice, with the staff at our side. Being taking through passages blocked with junk and through the side of a messy looking kitchen - jacuzzi not working (though receptionist did everything he could to make up for it including booking us in the VIP jacuzzi) - spa area not welcoming. Unused furniture thrown down near entrance and general feeling of a junk yard rather than a relaxing area - relaxation room could have been more airy and comfortable.
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Report | 3 months ago
Not great location, food poor and staff not very accommodating
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Hotel Rafayel - Non-Accommodation

Sun-Sat
6:30 AM - 10:30 PM
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