Spa by the Sea @ Ambassador Spa Hotel

Spa
36-38 The Esplanade, Scarborough YO11 2AY 36-38 The Esplanade, Scarborough YO11 2AY Directions
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100% of 1 customers recommended

From Our Editors

Scarborough’s Spa by the Sea at The Ambassador Hotel offers relaxation therapies inspired by the ocean. The marine, detoxifying and fruity treatments use ingredients sourced from the sea including marina algae, seaweed and sea salt. Guests are free to float around the heated swimming pool, spa bath and monsoon showers, before popping into the Zen garden to chill. The spa is set in the Ambassador Spa Hotel, which combines treatments with deluxe rooms and a panoramic view of Scarborough beach.

Comments

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36 Tips
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Report | 2 years ago
You need to make sure your advertising is correct. The zen garden is very poor. The hot tub in the pool is poor and the time delay is also poor.
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Report | 2 years ago
More special offers/packages
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Report | 2 years ago
The spa was too small, the zen garden was enclosed and overlooked, the changing rooms facilities were poor, the swimming pool was too small and cramped, and the sauna room was too small and crowded. There was no lock on the shower facilities for the women's changing area and the 'free' car parking facilities only lasted for 3 hours.
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Report | 2 years ago
Don't say you have gluten free food when you don't! As it was a Spa experience it would have been good if the heating had been on -it was far too cold also having to sit in the bar area in robes freezing cold with members of the public coming in and making comments was disgraceful.
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Report | 2 years ago
Your staff were all courteous and attentive and made our visit a memorable occasion. One observation for improvement of the facility is that the unisex changing area needs to be serviced more Frequently to maintain client satisfaction. Will return in the future.
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Report | 2 years ago
Coffee in relaxation room. Very thirsty, no water left and couldn't buy drink until dresses, cut our visit short.
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Report | 2 years ago
If you are going to offer a Spa experience then you need to deliver what you say you are. Not sure where you got your pricing for the Groupon offer from but the saving couldn't have been what was indicated according to your normal tarrifs. Also if you are wanting repeat business or recommendations from these offers then you need to offer the same service as you would to regular guests, in particular providing the same fluffy robes as your other guests and not cheap waffle ones like the ones we were given. The hotel seemed to be understaffed and the staff seemed stressed too. Very disappointing, you really shouldn't over promise if you can't deliver.
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Report | 2 years ago
I came with 3 friends and we really enjoyed our time at the spa. There was only really enough room in the pool, jacuzzi and sauna for 4 people at any one time. There were 8 of us there at the time but we were happy to wait our turn for everything. The other 4 people there were 2 older ladies who had travelled on the bus from Leeds on their bus passes and 2 young ladies from Driffield, whilst waiting our turn to do things, we had a good chat to them. They were really nice and friendly and that made it nice for us. By the way my 3 friends and myself are all 'pensioners' and we would not have paid full price.
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Report | 2 years ago
This beautiful old hotel was very grand in its day I'm sure but is now looking very tired. 2 showers weren't working and although there was holders for shower gel and shampoo these hadn't been replaced. The locker keys were rusty. The menu for lunch was too expensive with very little choice. There was only us in the public bar for lunch and it used to be really busy and popular.
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Report | 2 years ago
No way was this offer worth £70. It is simply the use of a steam room and extremely small pool. Plastic zen garden. One massage chair. Misleading. Therapists do not communicate or offer service. Not even complimentary drink. Awful!!!!!!!!!
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Spa by the Sea @ Ambassador Spa Hotel

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