A lovely valentines treat - spa was lovely and not too busy.
We had a great time, they were very accommodating with all our needs (food allergy and face cream!) and we enjoyed using all the facilities. Thanks for the great offer it meant we could have some me time for a change.
Very nice spa day, everybody happy to help and to make feel good. Going back for sure
LindaTOP REVIEWERHELPFUL REVIEWER
whilst the therapists are very welcoming, the spa facilities are in poor shape. The jacuzzi have not been in working order or useable for over six months. The steam room has a continual clunking noise present which is not restful to hear and becomes overpoweringly hot whereas the sauna feels cool.
The showers in the changing rooms need work.
The mud treatment is self administered and it would be helpful if the therapist explained the benefits rather than rub with salt, shower off, apply mud sit and wait until lights change colour when shower will occur in room.
Whilst appreciate it very much depends on who is in relaxation room the constant chatter from two guests and then a sales pitch for products was again far from the relaxing experience anticipated. Afternoon tea is good and again the staff are helpful until perhaps requiring hot water for the tea and learning that serving staff have already left, the experience is interesting but at the moment with reduced facilities value is questionable.
Very friendly and helpful
Great reception a shame the Jacuzzi was not working but they did say before we booked. Excellent afternoon tea too with champagne
staff were fantastic! nice facilities and great afternoon tea! would definitely recommend :)
Great value for money. Good facilities, friendly staff