We booked a tots session for my 3yr old daughter. Booking was efficient and luckily they had availability at short notice. We arrived early as requested and completed a registration form, we were then greeted by a young lady who fitted a hat for my daughter, it was clear my daughter was nervous as she kept saying she wasn't getting on although she hadn't stopped talking about it! The instructor was very calming and changed the planned horse to a smaller horse called buttercup. With a little encouragement my daughter got straight on. The lesson was aimed at younger children they spent they full 30mins on the horse and even played some games towards the end. My daughter was thrilled and now won't stop talking about "teacup" lol look forward to going again in two weeks :-)