Durley Dean Hotel - Non-Accommodation

28 West Cliff Rd, Bournemouth BH2 5HE 28 West Cliff Rd, Bournemouth BH2 5HE Directions
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90% of 111 customers recommended

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Durley Dean Hotel is a hotel and spa located in Bournemouth. They offer various accommodation options for business, leisure and family travellers, as well as wedding and conference hosting in the function rooms. The hotel also boasts a spa with pool, sauna and salon in which guests can indulge in treatments such as massage, manicures and facials. Relaxed dining and British cuisine is available in the restaurant, and snacks and refreshments are served throughout the day in the lounge bar.

Comments

250
40 Tips
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Report | 7 days ago
Treatments were amazing. Staff really friendly. Good foof. Just a bit of a mix up with food so bit of a wait. Could do with some loungers around pool area and would have been nice if there was an outside area.
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Report | 9 days ago
Good accommodation, helpful staff
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Report | 12 days ago
The room was super nice and spacious, we upgraded to a superior for £10 on top of our voucher. Ok breakfast, small gym and pool but all nice quality. The staff were a little blunt but nothing to spoil our trip. Room service menu was very limited to options.
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Report | 22 days ago
Don't book any spa treatments & don't upgrade.
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Report | 23 days ago
Very good staff helful and friendly
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Report | a month ago
Was a lovely stay thank u
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Report | 2 months ago
We had the pool to ourselves for some of the time.
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Report | 3 months ago
I bought my daughter the spa day for two plus lunch for a gift They attended on Monday 20 th of ,March The spa was very small and clostaphobic and had no loungers or anywhere comfortable to sit and relax which they found very strange for a spa. The pool was cold and small and if there was a couple of people in there you couldn't swim. The changing rooms were very small and only two showers so people were waiting in line before going to treatments.The girls whodid the treatments were amazing extremely talented at their work which made their day for them. The whole place was very clean and seemed new which was good and the staff were lovely and helpful. The lunch was very good and well served. The conclusion was that they would 100% recommend the treatments and the girls who did the treatments and would definitely return for those but would not recommend the spa and that seemed to be the opinion of the people that they spoke to who were there.
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Report | 4 months ago
The Connaught is far superior for the same money!
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Report | 5 months ago
This hotel was lovely, little bit cold, but overall a nice hotel. Although, the spa facilities were not up to the standard and the staff were rude, left us in pain after our treatments, and left us very dissatisfied with our day. Stuff in the spa not working or out of use, overcrowding and overall a bit of a let down. We have complained to the hotel after our horrible spa day, and they will not offer us a refund, but only credit to come back.. Who would want to come back after having such a bad experience?! I do not know..
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Durley Dean Hotel - Non-Accommodation

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