Buxton Palace Hotel (Britannia) - Non Accom

Restaurant
Palace Road, Buxton SK17 6AG Palace Road, Buxton SK17 6AG Directions
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75% of 102 customers recommended

From Our Editors

A four star Victorian hotel set among five acres of grounds in the spa town of Buxton, Buxton Palace Hotel is just a short drive from the Peak District National Park. There is a fitness suite and gym, indoor swimming pool, sauna, steam room and sunbed on-site, as well as a regular programme of fitness classes. The spa offers a diverse menu of facials, massages and beauty treatments, while a restaurant, lounge and bar help patrons relax.

Comments

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190 Tips
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Report | 6 days ago
The treatments at the so where brilliant and all the staff very very good and welcoming but this was overshadowed by the run down state of the whole spa facility. It smelt terribly in the changing rooms and pool area. Such a let down we will not be returning which is a shame as the treatments where great.
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Report | 11 days ago
Took the family for Sunday lunch. The setting, surroundings and atmosphere are lovely. The staff very pleasant and the food was great.
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Report | 12 days ago
Took our mum for afternoon tea at Buxton Palace Hotel. Very grand Hitel in appearance. Definitely takes your breath away on entry. Afternoon tea was not to the same standard unfortunately. All the food was a little dry and not presented with much care. I could have done a better job at home! Not much interaction from the staff but plresant enough I suppose. The Groupon deal came with sparkling wines which we had to ask for. I would waste my money again to be totally honest.
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Report | 15 days ago
We had a great day out but a couple of things could have been better. Firstly the times of the first appointments were messed up meaning we didn't end up getting towels and robes and missed part of our treatment times. They'd booked us in 30 minutes before I'd asked for. Secondly the afternoon tea was OK but not great. The service was poor. The two young girls running the conservatory didn't know what to do, sighed and sulked when we ordered the tea we were already booked in for and then forgot part of our order. They were young girls but they are in customer facing roles so I expected better. Treatments were good and facilities too.
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Report | 16 days ago
Loved the treatments and staff where lovely, very friendly. The treatments rooms were clean and warm . The toweling robe was £2.50 but we'll worth it. You need to take flip flops The pool was very nice, not too busy,no sun lounger just chairs. The sauna and steam room we're very nice if a little under used only me in :-) The quite room was a little busy only 6 beds, it was a very busy day. Lovely and warm showers, free hair dryers. Free lockers too. We upgraded to the afternoon tea, was a little disappointed with the staff at the bar we had to ask for our drinks twice only to be told they had run out of glasses and had to wash them, we had eaten all the food before we got our champagne. This is the reason for 4 star's
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Report | 17 days ago
Treatments and staff were lovely but the pool was small noisy and crowded
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Report | 20 days ago
fabulous spa day through groupon excellent surroundings fabulous food and wonderful massage .could only be improved by having a jacuzzi but even without it aax a highly recommdnded day
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Report | 22 days ago
This was a Birthday present (Afternonn tea for Two) for a family member and it was a horrible experience for them. Apparently the bread and cakes were very stale (most likely made the day or two days before). Also the ham sandwich was so stale that a family member was sick the whole night. Definitely would not recommend the Afternoon Tea especially what you pay for is not what you get.
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Report | 22 days ago
We had a really good day. The treatments were excellent and we ordered some sandwiches to go with the lunch. Didn't use the pool so can't comment on that but it did look a bit darker than the photos on the website.
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Report | a month ago
Greeted by two lads from the gym, one eating his lunch....greeted with'I'll show you to the spa but there's no robes' Treatments we wanted to book weren't available on the day and the pool looked liked a public swimming baths from the 70s with no loungers just a rattan patio set Cream tea was ok and treatments we ended up with were nice but having booked as a couple of friends expected to have treatments in the same room not separate Won't be going back after disappointing day
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Buxton Palace Hotel (Britannia) - Non Accom

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