Report | 17 days ago
The woodlands park where I stayed was horrible, the lodge we were given was dirty, dusty and stained. No deep clean had been done after the previous people who were staying there. The couches were stained and left us with itches. The were cobwebs everywhere. We were then moved to another lodge which was liveable but same issues as previous one. The staff were not trained to deal with customers complaints and not very helpful. The whole park there needs to be audited to deal with the issues as the previous Norfolk park I stayed at was awesome and had no complaints. Not worth your money as it ruined our whole holiday. And definitely not a 'luxury' stay as advertised!
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