Unfortunately I can not leave a zero star rating! Simple as...the salon was shut when I arrived to my appointment. After contacting them I received a very rude message back, saying "if you're not happy, get a refund". Unfortunately this was easier said than done through Groupon as they had marked the voucher as redeemed! I got my refund in the end after confirming I had photos taken of the salon with the shutters down at the time of my 'appointment'. Avoid!