The Frogmill Inn

Shipton Oliffe, Andoversford, Shipton Oliffe GL54 4HT Shipton Oliffe, Andoversford, Shipton Oliffe GL54 4HT Directions
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From Our Editors

Boasting a honeyed stone exterior in the heart of the Cotswolds, Marco Pierre White’s The Frogmill Inn invites guests to explore one of England’s Areas of Outstanding Natural Beauty.

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Report | 11 months ago
we haven't used our voucher yet. the hotel changed management and they transferred us to another hotel where we`ll be staying in feb.
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Report | 11 months ago
although a nice enough stay , spoilt by very bad customer service. On leaving item in room and after several phone calls and emails later ( which have not been responded to) am still waiting. For this reason i would not recommend going there
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Report | 11 months ago
got to hotel & it had closed down - 6 hr round trip - very unhappy! Not any contact from hotel or groupon to advise hotel had closed down - booking was confirmed 1 month prior to arrival - they had all my contact details - disgusting customer service
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Report | a year ago
The Hotel called me 3 days before my booking date to tell me that they have had to cancel my booking due to "HOTEL REPAIRS" and couldn't offer me an alternative. I then and I'm still going through the process of trying to get my money back from Groupon, as they have said I need email confirmation from the hotel! But I can't get in contact with the Hotel for love nor money, "closed for Christmas" it says on the web site? and the phone number isn't recognised? Getting major stress due to the lack of help from Groupon and feel like I have been scammed. This was a Christmas presentplannedfor my wife and it was too late to make other arrangements.... Merry Christmas to Groupon and the Frogmill inn.......
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Report | a year ago
Having booked for two nights at the beginning of October for 20/21 December, and receiving confirmation, we were bitterly disappointed to receive a phone call the Wednesday before, saying the hotel was closed for refurbishment. Obviously they had received a more lucrative booking than a Groupon offer! We had been looking forward to a short break before Christmas as a Christmas present to each other, a couple of days cancellation notice spoilt all that. Under the circumstances, I think we were shabbily treated.
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Report | a year ago
Slightly laughable that I should even be asked whether I would recommend a hotel that CEASED TRADING when I spent two hours driving there for nothing as nobody had bothered to inform me!!!
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Report | a year ago
they closed it and cancelled our booking we had to be reimbursed
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Report | a year ago
Hotel Closed. Not applicable
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Report | a year ago
We confirmed out booking with tom the week before. Then on the day of our holiday we find out that the frogmil is shut! We had a 2 1/2 he journey. There was no call to tell us before hand we had nothing else booked. Absolutely shocking customer relations & I would not recommend to anyone we even queried why they had redeemed the voucher early & they stated that was normal practice!
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Report | a year ago
The service from the guy behind the bar, at breakfast and at check in was brilliant!
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The Frogmill Inn

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