From Our Editors
Barrack Road Tyres provide a wide array of services, such as tyre and wheel sales, wheel balancing and puncture repairs. The company's services go further than tyres, including general servicing and repairs of cars and light vans of all makes and models, as well as air conditioning maintenance and re-gasing.
Friendly Staff and good service
Done wheels alignment in less then 5 minutes without looking into detail, given no guarantee, no paper receipt, before my car was going on right and now its going on left
Very professional and helpful
arrived and he said it was doubled booked and wouldn't by ready for four hours !
went across the road for a cup of tea and returned about 40 mins later and was told my car was ready and all finished ???
a full service in less than 40 mins!!!!!!!
I THINK NOT
Made 2 visits to have my tracking sorted, was nothing but a problem. Did a trip across Europe and burnt through a tyre, down to the cords.
Had another garage check the tracking to find it was 6 degrees out!!
On arrival, you get a cold harsh stoney faced greeting. No smile, no warmth. You feel like you are imposing on them. The reception is dirty and cold, much like the greeting. The customer service skills are nonexistent. Is it any wonder they have to have a permanent deal on Groupon. On arriving the men were busy in the tyre bay. They saw I was there but that didn't matter. They continued with what they were doing regardless. I waited patiently then was greeted with, 'what would you like'? Well hazard a guess, it's going to be tyres or a service. As for the '54 point service,' it's basically an oil and filter change. The ticks on the check sheet you get I suspect are just ticked off rather than checked off. I took the car in at 09.30 and was called at 10.44 to say it was ready. I'm pretty sure a through service would take longer than a 1 hr 44 mins? The owners who you can find by doing a search on Companies House should really invest in some customer service training and a motivational coach for the staff. It seems standard practice to tell you that they have found something faulty on the car. I know this as someone else who had taken their car there had a whole host of issues found.
Basic service from Polish guys.
Barrack rd tyres ltd