BEST WESTERN Dover Marina Hotel & Spa

Spa
Dover Marina Hotel & Spa, Dover CT17 9BP Dover Marina Hotel & Spa, Dover CT17 9BP Directions
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90% of 146 customers recommended

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From Our Editors

A four star seaside venue, BEST WESTERN Dover Marina Hotel & Spa is positioned in a prime location within walking distance of the town centre. The town’s famous eponymous white cliffs are within easy reach, as are the ferry and cruise terminals and the Eurotunnel. Rooms offer guests free Wi-Fi, 19th century Victorian decor while many also boast a sea view.

Comments

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204 Tips
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Report | 2 days ago
Lovely relaxing pamper for us both. We are never disappointed with the afternoon tea. The attention to detail, fabulous little cakes and friendly staff make it a super afternoon. As you can tell we are not new to this Groupon deal. We have been about 4 times!
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Report | 5 days ago
Lovely atmosphere, very accommodating, easy to book, would 100% recommended
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Report | 13 days ago
When we arrived, the receptionist had no recordings of our booking, to which we seemed to be an inconvenience after showing the emails to prove we had booked prior. After this, I felt the treatment we had was very rushed and was around 15 minutes rather than the 30 minutes we had booked. Once we had finished, we had no instruction where to go, or what facilities we could use whilst waiting for our afternoon tea. We had to ask several questions and whilst waiting we could hear all the workers speaking about the inconvenience of groupon bookings and how they should differ the bookings next time which clearly made us feel uncomfortable. After, we sat in the 'relaxation area' for 2 hours (a room with 5 chairs and mini kitchen for making hot drinks) after finding out there's no pool/jacuzzi which was expected for the title "spa day". This was also backed up when we heard the next customers also explaining how they were expecting more facilities due to the nature of the booking. When we went for our afternoon tea, we were shown to a room with only one other couple in the room to which we were stared out the entirety of the time by two waitresses which made me feel uncomfortable eating, they were not speaking to one another just waiting for one of us to finish. As soon a we finished, it seemed like a huge rush to clear the table which I believe is rude and made me feel like an inconvienience again. The food was lovely and presentation was great otherwise.
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Report | 15 days ago
Warm welcome, fabulous facial and the afternoon tea was just perfect. Plenty of tea offered and the food was ultra fresh. My second visit and will visit again!!
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Report | a month ago
Beautiful venue and envoirnment
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Report | a month ago
The treatment was meant to be 30mins but we only received 15 mins and the therapist yawned twice during the back massage! The afternoon tea was faultless but unfortunately the treatment let it down, I have had this treatment before and it was lovely so not sure if it's because it's a voucher that you don't get such a lovely service, it's a shame.
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Report | a month ago
Excellent cream tea and massage was amazing
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Report | a month ago
Great back massage.
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Report | 3 months ago
lovely day , nice massage and afternoon tea, great value for money
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Report | 3 months ago
We had a brilliant day, highly recommended! Lovely, friendly staff. Afternoon tea was great. Very relaxing and treatment was amazing. Thank you Best Western Dover!
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BEST WESTERN Dover Marina Hotel & Spa

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