Buchanan Arms Hotel & The Haven Spa

Spa
Drymen, By Loch Lomond, Drymen G63 0BQ Drymen, By Loch Lomond, Drymen G63 0BQ Directions
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83% of 219 customers recommended

From Our Editors

Haven Spa sits within Buchanan Arms Hotel & Spa, a Loch Lomond hotel with award-winning features. Fifty-two individually designed bedrooms cater to all needs, whether travelling for business or as a family. Dining is taken care of in the on-site restaurant that offers a variety of menus, from light dining options to an afternoon tea spread. Those with downtime during their stay can work up a sweat in the gym or take it easy by relaxing in the Jacuzzi or soaking up the atmosphere in the pool.

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275 Tips
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Report | 7 months ago
my friends and i had a lovely spa day and lunch would recommend it
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Report | 7 months ago
Good day. Staff were helpful and friendly. Lunch was great.
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Report | 7 months ago
I have always enjoyed coming here.love the groupon deals.friendly staff.good food.
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Report | 7 months ago
Had a lovely day at the Buchanan Arms, staff very friendly and facilities good. Will definitely go back, however would print out your voucher before you go as it took 30 mins to get mine printed with them.
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Report | 7 months ago
Lovely spa experience, very relaxing
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Report | 7 months ago
Overall disappointing. The deal is not what it says it is; 2 course light lunch =sandwich and scone. Access to leisure facilities ok but run down and not the cleanest. Voucher towards spa treatment price of which has already been increased by roughly £10. (Based on prices of same spa group in Balloch) Buchannan Arms undergoing renovations, which are much needed very tired facilities. Customer service inconsistent and poor. Member of staff implied I would leave without paying for bath robe hire-Leisure does not have a card payment machine so I had to walk all the way up stairs through hotel to main reception to pay. This was after I requested an account be opened in the restaurant to charge to but no one could do it. If this had been my first trip I wouldn't go back.
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Report | 7 months ago
The place was far more run down than the year before. It needs a total revamp!
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Report | 7 months ago
Had a lovely afternoon at the Buchanan Arms - swim, steam, sauna and Jacuzzi with lunch - well worth the money - lunch was spot on and the staff all very friendly so all in all a great all rounder and will definitely be back :)
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Report | 7 months ago
Very nice place.
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Report | 7 months ago
Dirty watermark around pool edge. Floor leading from female changing room to poolside VERY wet and slippery. I slipped twice (fortunately did not fall). This made my mum who has two artificial hips very nervous getting about.The slippers we received in the £6 robe & slipper offer started to fall apart & were soaked within 5mins due to the very wet floors. The general hygiene was just okay. Cheap bath mats on the seats in the steam room were not what I would have expected or seen in other spas. Both the sauna and steam room were fairly small & often had to wait to get a space. Although there were signs clearly stating there should be no use of cameras or videos the staff stood by and watched a gran using her mobile phone to record her granddaughter who was swimming in the pool wearing a mermaid tail. The toilet beside the pool bar didn't have hand drying facilities so had to use toilet roll to dry hands. The lunch, which we did enjoy, was limited to one of a list of fillings on either white or brown bloomer bread or panini (not ideal if you're trying to avoid bread!). As the pool belongs to the hotel there were often numerous children splashing about and shouting. I have 2 young children myself so didn't mind but others wishing a quiet, relaxing spa experience should steer clear!
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Buchanan Arms Hotel & The Haven Spa

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