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Slay

482-484 Dumbarton Road, Glasgow, Glasgow City G11 6SL Directions

Offers (7)

From Our Editors

Located near Victoria Park, Slay provides a wide range of aesthetic treatments, including facials, skin peels and laser procedures. The salon stands out thanks to skin pigmentation and hair restoration solutions they offer.

Comments

Report | 2 years ago
Horrible customer service by Slay. Hooray for Groupon! I did manage to book a first assessment in November where my voucher was redeemed. After that, and until March, it was a back and forth of SMSs (they only arrange appointments through text messages) trying to arrange a date and it either being postponed or canceled (on their side). To the point that the time expired for me to use their services without these being used despite my attempts. Thankfully Groupon was fantastic, and even though they could not refund the money, they returned it in Groupon vouchers. Stay well away from this place unless you live next to it and can hound them for an appointment daily and in person.
Report | 2 years ago
Had a lovely relaxing massage from Emma today thanks
Report | 2 years ago
Avoid avoid avoid. Groupon should not be endoraing this company. They have redeemed my voucher after obtaining code with no service booked or received. Google reviews show several similar instances. Not option to speak with anyone at the company, text booking line only which is ignored. Avoid avoid avoid the worst customer service I have ever witnessed. I am assuming it is a scam.
Report | 2 years ago
I purchased the massage and facial voucher as a gift for my sister. Frustratingly difficult and lengthy process to book appointment. Before the appointment my sister filled in a form from the salon, informing them she, like many folk, had sensitive skin. When she arrived for her massage & facial they had no suitable products for her skin type, the your girl had a selection of random products but had no idea if they were suitable for sensitive skin. My sister had to read all the labels and unfortunately found nothing suitable for her facial. No alternative or refund was offered! For her massage the young girl used an oil that was meant for oily/greasy skin, (not my sisters skin type) she had to wipe it off with a towel afterwards as felt quite unpleasant on her skin. The only positive was the massage, young girl was pleasant and a good masseuse. My sister did complain about the booking system to the manager who admitted many customers had already complained. However, the system suited the salon so basically they're not interested.
Report | 2 years ago
After several attempts at trying to book this I contacted Groupon to ask for a refund to be to be refused and only option to gift it to someone! Other sites offer alternative or credit. Therefore had to endure the poor booking system to call Slay 4 days prior to expiry, Voicemail gives a mobile number to text, receive a text requesting a deposit. Send text to explain about voucher, await another asking for a copy (they can redeem this as paid for and will alert Groupon), meet the cost of a multimedia text to send this, then await response etc. To be given a date 2 days past expiry! Explained this to receive a rude response from the owner telling me I shouldn't have left it as late! That she had taken time out fron home just to respond to me! Reminding me the place is only open several days! Well why promote it on this site. I found the whole experience stressful, unprofessional and insulting, I have to emphasise I have lost more than the £26 I paid for this before and never felt the need to post anything. I would never recommend this
Report | 2 years ago
Terrible customer service. Avoid!!
Report | 2 years ago
Not easy to book and not a massage as I know it, complete waste of time and money. Wish I had read previous review before booking as it was spot on. I know Emma is learning, but please let people know it will not ease any aches, pains or tension. The questionnaire asks if you have depression, you will after this😒
Report | 2 years ago
I am still waiting for groupon to respond to me. £58 for a 15 min half facial with a machine that looks nothing like the others online?!
Report | 2 years ago
Probably the worst massage I have ever had. The room was far too small for the bed, the bed was up against a wall so could only massage from one side and the bed had no head support/hole my neck is still sore weeks after getting the massage. I would definitely not recommend going here for a massage.
Report | 2 years ago
The treatment was relaxing and I left feeling much better than I did when I went in. I only wanted back neck and shoulders massaged so plenty of time was spent and I definitely have less knots and tension in n shoulders. Would definitely recommend Emma for a massage

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