From Our Editors
Rich Hair aims to provide professional hair and beauty treatments in a fashionable interior. In addition to cuts, colours and keratin hair straightening, the salon's offer includes brow shaping, lash tinting, facials and more.
very professional, great place and great service,
I was very disappointed I got short hair I was told to pay extra £10 for haircut On top of the
Lovely staff and service. Head massage was amazing. Listened to what I wanted. Hair feels and looks great!
Salon-Nice salon friendly staff, atmosphere really nice. They have massage chairs for washing hair and the salon is clean and decorated well.
Treatments- Got tweezing instead of threading and my full face waxing left me with half a job to do at home unfortunately. Won't be doing this again.
I also had a keratin treatment, this was applied well but hasn't left my hair as straight as I'd hoped, it had however tamed my frizz and left my hair manageable after washing.
Prices- The cost of treatments are comparatively higher than other places within a 5 mile radius.
Extremely poor customer service!!! Manager/owner Is very rude. She told me I couldn’t use my groupon voucher and because I had previously used a voucher for another treatment at her salon a long time ago. Even though her policy stated this and I’d made the mistake, she her attitude towards me was terrible. I then paid with my card the full amount (an extra £15 more than the voucher amount) for the treatment and later realised she had redeemed my voucher too; she made me pay and used the voucher anyway. When I contacted her a few times about getting my voucher refunded she was rude about it and despite saying she would sort out the issue she didn’t. I later realised she’d over-charged me for the haircut according to the price list on her website. Worst customer service I’ve ever experienced, don’t recommend anyone going there!!
The ambiance was nice and welcoming but in terms of services I paid for it was not up to the mark. I bought wash,cut and treatment. I paid £10 extra for cut which was just ok. Did not get any comments from anyone regardimg the cut.
There was no conditioning treatment provided. They just washed my hairs and said the treatment was in that. A conditioning treatment is after cut with head massage and conditioning or hair mask applied and keft for good time And few other light treatments. I had that a while ago.
So its not worth the money.
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Was a Junior stylist doing my hair very little experience. Had to get a more experience Stylist to finish my hair as she could not get a straight . Very rude they spoke to each other in their own language no conversation was made with me at all . Would definitely not recommend this salon .