Rich Hair

Salon
20 High Street, Ilford, Greater London IG6 2DF 20 High Street, Ilford Directions
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60% of 10 customers recommended

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From Our Editors

Rich Hair aims to provide professional hair and beauty treatments in a fashionable interior. In addition to cuts, colours and keratin hair straightening, the salon's offer includes brow shaping, lash tinting, facials and more.

Comments

250
5 Tips
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Report | a month ago
Extremely poor customer service!!! Manager/owner Is very rude. She told me I couldn’t use my groupon voucher and because I had previously used a voucher for another treatment at her salon a long time ago. Even though her policy stated this and I’d made the mistake, she her attitude towards me was terrible. I then paid with my card the full amount (an extra £15 more than the voucher amount) for the treatment and later realised she had redeemed my voucher too; she made me pay and used the voucher anyway. When I contacted her a few times about getting my voucher refunded she was rude about it and despite saying she would sort out the issue she didn’t. I later realised she’d over-charged me for the haircut according to the price list on her website. Worst customer service I’ve ever experienced, don’t recommend anyone going there!!
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Report | 4 months ago
The ambiance was nice and welcoming but in terms of services I paid for it was not up to the mark. I bought wash,cut and treatment. I paid £10 extra for cut which was just ok. Did not get any comments from anyone regardimg the cut. There was no conditioning treatment provided. They just washed my hairs and said the treatment was in that. A conditioning treatment is after cut with head massage and conditioning or hair mask applied and keft for good time And few other light treatments. I had that a while ago. So its not worth the money.
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Report | 5 months ago
Was a Junior stylist doing my hair very little experience. Had to get a more experience Stylist to finish my hair as she could not get a straight . Very rude they spoke to each other in their own language no conversation was made with me at all . Would definitely not recommend this salon .
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Report | 7 months ago
The staff were very welcoming. Amazing service. Excellent value for money. They even included a blow-dry. Highly recommend this offer.
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Report | 8 months ago
Lovely place! Staff are all really friendly and the hair dresser is excellent! And to add the extra bonus they have a massage chair!
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