From Our Editors
Sitting pretty on the Isle of Bute in the Firth of the Clyde, Chandlers Hotel encompasses both rugged Scottish coastline and verdant highland countryside. Housed in a former boarding school, the hotel features a mock-Tudor façade and harbours nine individually-decorated guest rooms, each featuring en suite facilities and complimentary toiletries. Sipping a cocktail to the soundtrack of the crashing waves of the sea is an option courtesy of the hotel bar, which also boasts floor-to-ceiling windows, bringing a sea view even on chillier evenings. The restaurant features an ever-changing menu, where produce is local and seasonal. The terrace extends out onto the property’s sloping lawns, making the most of the picturesque locale.
Overall very disappointing. Twin room on top floor of house was moreof a cupboard. Only window behind bed so to open it you had to climb on bed and stretch over. We are both in our 70's. No chair in room. I adked if tbete was another twin room and initial response no. Then well maybe I can sort something. He returned daying there is a room with a double bed and a settee I can make into a twin but it willbe £30.00 per night. We said that was too much so nothing else offered. Chair lift wasn't working so he told my friend she eould just need to take stair slowly! She does have heart problems.
Shower very poor and door didn't close properly. Water pressure was so low it wouldn't leak anyway.
Tried to discuss some issues with owner today prior to leaving having settled bill and he just talked over us, closed conversation and told us to put comments on Tripadvisor. Then asked another guest to excuse him whilst he escorted us of premesis. I assured him we were going anyway and would not be back.
One awful experience.
A detailed letter will follow.
Request. Double room and not twin room. No reception desk as such