Grand Hotel

Restaurant
253 Hale Road, Hale WA15 8RE 253 Hale Road, Hale WA15 8RE Directions
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69% of 89 customers recommended

From Our Editors

Overlooking Scarbourgh's South Bay and the harbour, Britannia Grand Hotel sits close by to the town's infamous seaside attractions. Over 400 rooms offer a space for guests to rest their heads, with standard, sea view and city rooms among those available. Nibbles and more substantial meals can be purchased in one of two on-site restaurants, cafe or ballroom bar, with the latter also offering regular live entertainment and a dance floor.

Comments

250
345 Tips
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Report | 9 hours ago
It needs refurbishment all round? Threadbare carpets, peeling paint, wallpaper coming off walls. Food needs improvement. Large queue always at reception. Dinner finishes at 8.00pm. Need i go on ....... Take it from me it was not good! Even though it was inexpensive one expects a reasonable standard.
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Report | a month ago
The style of the hotel was good, nice to walk around, friendly staff.
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Report | a month ago
First room given was way down in the basement. Smelt, old, tatty. Complained and was given another room. Thread bear carpet, paintwork dirty and old, needs a good scrub and updating.
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Report | a month ago
The room was very clean
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Report | a month ago
Really good location,near all amenities,when we arrived we were given a room up grade,me and my son had a lovely time,hotel is a very old building so some areas of the hotel are bit tired and some off the staff could do with some training in customer service and take a bit more pride in their work,but for what we paid for one night I definitely wouldn't complain,have bought another groupon for same hotel,me and my son are going back in September
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Report | 2 months ago
Just letting you know we have not been to the Grand yet till July August this should show on your record. Thank you
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Report | 2 months ago
Great location and value for money
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Report | 3 months ago
Public areas were not to a good standard and carpets ill fitting which could cause a sever accident. Bedroom was on top floor (6th) and the window looked out onto a wall and the area underneath was dirty with old bird eggs and cigarette ends. Wallpaper was coming off walls and plaster was damp and peeling off. Room was not clean. The meals were not to a good standard and the meat in the carvery was overcooked and shrivelled up. Vegetables were obviously not fresh and were overcooked.
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Report | 3 months ago
One of the worst experiences of my life.. Booked a few days away via the Groupon offer booked a family room as we had 2 adults 1 child and 1 newborn requested a lower floor and when we turned up we were given the top floor smallest room possible with 2 single beds in. Was then advised I should have read the small print on Groupon. Was moved rooms the next day. Food was cheap and vile and there was not 1 clean peice of crockery, glass or cup in the place. Absolutely no health and safety for the children no windows have locks regardless of the height. Bedroom furniture decrapid and hanging off the walls. Would avoid it like the plague. Awaiting refund from Britannia but apparently it's very tricky when booked via Groupon to arrange despite britannia hotels taking the money directly. Terrible shame as the building is absolutely stunning.
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Report | 3 months ago
Be prepared -check-in takes at least 1 hour.
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Grand Hotel

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